The Employee Benefits Account Manager is responsible for maintaining in force block of business which includes renewals and ongoing service throughout the year.
WHAT YOU’LL DO:
Review and coordinate annual renewals with clients
Maintain client services throughout the year not limited to: Member claims issues, Enrollment issues, and HR questions
Update client systems, policies, and files
Maintain all required documentation needed for compliance
WHAT YOU’LL NEED:
High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
2-5 years Employee Benefits Insurance experience
Life & Health License preferred
WHAT WE OFFER:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off (PTO)
Generous benefits package: health, dental, vision, 401(k) with company contribution
Employee Stock Purchase Plan
Tuition Reimbursement
Student Loan Repayment Program
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service, General Business, and Sales
Industries
Insurance
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