Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.
What is this role about?
Our older adult patients living in communities that we serve are faced with a variety of social challenges, called “Social Determinants of Health”, or SDOH. These challenges include a variety of difficulties that stem from lack of resources; and one of the examples is lack of transportation. At Gather Health, we have built a business model that allows these patients to have consistent access to quality healthcare, by creating a system by which we provide clinical care not only in our physical clinics, but also in their homes. Internally called “Medical Technician Partner”, this individual will provide in-home care and support for our patients and be the eyes, ears, and the hands of our medical teams in the home. They will work collaboratively with our primary care providers, Gather Guide Partners (who serve as a liaison between our patients and our clinics), and clinic administrators, as part of the care-team model. The MTP will play a significant role in our ability to provide the best care and support possible with a deep sense of commitment and compassion – and ultimately achieve our vision of creating equity in healthcare.
What are some of the day-to-day duties?
The day-in-the-life of an MTP will vary, depending on the needs of our patients. Some of the day-to-day duties will include but are not limited to:
Pick up and drop off of clinic vehicle
Providing in-home care and support for our senior patients and serving as their clinical liaison with our primary care providers
Performing approximately six to eight home visits per day and addressing acute medical decompensation or complex transitions of care
Evaluate CHF and COPD exacerbations through physical examinations and assessing vital signs
Check in and organize an inpatient or ED admission avoidance plan
Conduct social visits with their patients in their homes or occasionally meet them in the ED
Make outbound calls to patients to check in regarding newly prescribed medications
Leverage and access medical control through the Clinical Medical Director as needed to deliver care
Document patient notes in the Electronic Health Record (Athena)
Additional duties as assigned
What are the requirements for this position?
Minimum of 1 year of experience working as an EMT or direct patient care
Active certification as an EMT-B in Massachusetts
Active driver's license with a safe driving record
Active certification as a Phlebotomy Technician
Active certification in AHA Healthcare Provider CPR
Strong verbal, written, and reading comprehension skills in English
Ability to work from 8am to 5pm Monday through Friday
Must be willing and able to drive to patients' homes as part of the job (company vehicle to be provided).
Ability to work for any employer in the United States
What are the “preferred, nice-to-haves”, for this position?
Experience working with the senior populations, particularly with complex social needs
Experience with basic office tools such as email, Outlook calendar, etc
What are the traits of someone most likely to succeed in this role?
Compassionate – they treat people with kindness
Patient – they are not easily frustrated or flustered
Nonjudgmental – they tend to give others the benefit of the doubt
Understanding – they “get” that everyone has their unique struggles
Helpful – they get their fulfillment by adding value to other people’s lives
Friendly – people enjoy their company
Outgoing – they tend to enjoy mingling with others and getting to know new people
Relatable – naturally makes human connections with their warmth, humor, and demeanor
Positive – sees glass as is half full vs. half empty
Creative – looks for new ways to do things better
Organized – manages time effectively and operates efficiently
Reliable – takes responsibilities seriously and always shows up on time
Why should I join Gather Health?
We are a mission-based organization that is passionate about changing the way seniors experience primary care
Our business model is unique and on the cutting-edge of the primary care industry
Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
We are intentionally building a strong company culture and providing a compassionate and joyful work environment
The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
We offer competitive pay and benefits for our Full-Time colleagues, including:
Market-based base salaries
Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
11 Paid Holidays
Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
Short and Long-Term disability insurance at no cost to you
Basic life insurance coverage at no cost to you
100% employer match on 401K up to 4% of income
Employee Assistance Program at no cost to you
Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)
I’d like to know more – what’s the next step?
Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let’s start by first having an exploratory conversation, and if it seems like a good fit, we’d love to meet with you in person.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Transportation, Logistics, Supply Chain and Storage
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