King & Partners – we create timeless yet transformational work for the world’s most interesting brands. With an equal focus on incredible ideas and meticulous execution we deliver out-of-the-box thinking for brand transformation and growth.
Working closely with cross-functional partners, marketing leadership, and our clients, the email marketing manager will develop and execute roadmaps for select clients to increase customer engagement and retention. This position will report to the Director of Email & CRM. The ideal candidate will love digging into the data and have a great eye for detail.
This role can be hybrid in-person in NYC or fully remote from other locations - EST time zone only.
Responsibilities
Own relationships with small and medium clients and support larger clients
Work cross-functionally with copy, creative, tech & account management partners
Plan content calendars and create briefs for email and SMS
Execute emails and SMS within various email service providers, including marketing automations as well as newsletters
Balance data-driven marketing with strong creative & branding needs
Conduct quality assurance and technical troubleshooting for marketing emails and SMS, including the use of third-party tools
Audit clients’ email marketing programs & build roadmaps for activating prospects and driving repeat purchases from current customers
Develop audience segmentation strategies based on data that deliver on revenue objectives
Report on key metrics and analyze results to present to clients and drive future performance
Share email marketing & CRM best practices with cross-functional partners and educate clients
Develop A/B test roadmaps and execute and analyze those tests to drive future results
Must Have
3+ years in email marketing; SMS experience preferred
General knowledge of email marketing best practices, such as familiarity with A/B testing, segmentation and automations
Some HTML experience required; AMP scripting preferred
Experience working in at least one email service provider (ESP) or customer relationship management (CRM) tool; Salesforce preferred
Customer acquisition & retention mindset with a view to achieving revenue objectives
Attention to detail and strong QA capabilities
Experience with some reporting tools, such as within email service providers or Google Analytics, and a demonstrated ability to communicate data-driven insights
Hospitality industry experience preferred; direct-to-consumer experience is also a plus
Proven track record of creating, implementing and optimizing complex email programs to meet business goals
Benefits
A fun, creative and collaborative work environment
Medical, dental, vision
401K plus company matching
15 vacation days, 5 sick days
Education stipend
Compensation
The compensation range for this position is between $80,000 – $95,000. The salary will commensurate with the candidate’s overall work experience.
At King & Partners, we believe in having a diverse team of talented and experienced individuals that constantly question how we can do things differently and how we can do things better. We are an equal opportunity employer who believes in the power of diversity and designing a workplace that embraces a myriad of perspectives.
Employment type
Full-time
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