F.A. Davis (FAD) is one of the oldest independent, family-managed publishing houses in America. Since 1879, we have been meeting the needs of Nursing, Medical, and Health Science professionals seeking information of the highest quality. F.A. Davis carries on that tradition through its digital, print, and online products for students, educators, and clinicians in Nursing and the Health Sciences around the globe.
Our Values:
Customer Service:
Providing the highest level of customer service is something we pride ourselves on. We acknowledge our success is determined by the satisfaction of our customers and we strive to deliver 100% of what we promise in a courteous and effective way.
Communication:
FAD employees value active listening, the importance of feedback and understanding different ideas and perspectives. We ensure all communication is clear, effective, efficient, and respectful.
Collaboration:
Teamwork, welcoming new employees and promoting a cooperative team atmosphere. Understanding that as an employee of FAD you are part of a larger whole.
Adaptability:
In a world that is ever-changing, FAD embraces the challenges of change, new ideas and progress.
About the role:
Minimum Qualifications/Experience:
Ability to work independently and productively with a positive attitude and minimal day-to-day supervision
Highly organized, detail-oriented, persistent, and able to prioritize tasks
Proven ability to develop rapport, understand customer needs/pain points, overcome objections, and persuade (in order to be able to successfully execute a consultative selling approach)
Highly developed verbal, written, and phone-based communication skills
Proven ability to conduct effective webinars. Experience hosting webinars and new product demonstrations over the phone, using established conference call/webinar technologies such as WebEx, GoToMeeting, Join.Me, etc.
Experience selling digital, online products, and print products to higher education (health science) customers preferred
Key Duties and Responsibilities:
Meet or exceed assigned yearly sales goal
Use of consultative and negotiating selling skills to uncover and close opportunities to advance sales
Maintain strong level of digital and print product knowledge
Develop, maintain, and keep current all account records in CRM system, including documentation and maintenance of opportunities and documentation of communication with customers
Deliver in-person or WebEx orientation sessions to EC’s key customers at the beginning of a semester
Assist eLearning Specialist in the Digital Publishing department with customer/instructor training and stimulation of usage of digital products for EC’s customers
Report on market conditions, trends, and opportunities in the competitive environment
Monitor and manage territory expenses, including comp copy distribution to ensure compliance with forecasted budget
Complete special projects as assigned by the Regional Sales Manager
EC - National:
This position covers a diverse range of territory and accounts across the U.S. EC’s base location is not tied to a particular area and requires roughly 70% travel (air and car).
Consistently grows territory sales
Ability to use consultative selling to uncover and close opportunities with limited assistance from the EC manager
Solid understanding of the higher education nursing and health professions publishing business or at least 3-5 years’ consultative selling experience in other industry
Employee Focused:
Remote work, half day Friday schedule from April through October, and generous PTO
Retirement benefits
Life and disability insurance
Comprehensive healthcare benefits
Wellness initiatives
Family benefits
Tuition and professional development reimbursement
Voted Philadelphia Top Workplace year over year since 2021, most recently with special recognition in Work/Life Flexibility.
Why join us?
Do you want your work to make a difference? Join a company that is dedicated to developing teaching and learning solutions that meet the needs of nursing and health science students, educators, and practitioners. Work collaboratively with a diverse group of colleagues who share a passion for innovation and the production of high-quality products.
F.A. Davis is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process.
Seniority level
Associate
Employment type
Full-time
Job function
Sales
Industries
Book and Periodical Publishing
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