Are you an expert in managing eCommerce, Amazon FBA listings, and processes? Passionate about driving brand growth on eCommerce platforms? If so, we want you! Join us and solve new challenges in managing a growing brand in multiple marketplaces and geolocations.
About Us
OptiSigns is a leader in the digital experience space. We build great products and provide industry-leading customer experiences. Our disruptive technology helps businesses converge online and offline experiences, including AI, IoT, and no-code/low-code solutions.
Primary Responsibilities
Manage listings and brand stores on Amazon US, UK, and DE
Expand listings to more eCommerce platforms and Amazon geographical areas such as Canada, Australia, etc
Oversee inventory, pipeline, and logistic coordination to ensure inventory availability
Manage and promote the company's reputation on Amazon and other eCommerce platforms
Set up, configure, and integrate Shopify with partners
Improve fulfillment processes to reduce shipping time and enhance customer experience
Manage RMA (Return Merchandise Authorization), compliance, and other related processes
Work closely with Sales, Marketing, Product Management, and Customer Success to improve customer experience and enhance product features and functionalities
Requirements
Skills Required
Strong experience in managing Amazon FBA listings and compliance processes
Experience in managing international Amazon listings, particularly in the UK and EU, with a focus on compliance
Experience in managing inventory and fulfillment processes
Knowledge of other eCommerce platforms besides Amazon
Passion for excellent customer service and customer experience
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Proficiency in data analysis and reporting tools
Ability to work independently and as part of a team in a fast-paced environment
Qualifications
Bachelor's degree in Business, Marketing, or a related field
3+ years of experience in eCommerce management, specifically with Amazon FBA
Experience with Shopify setup and integration
Familiarity electronic product listing
Benefits
Benefits
Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Opportunities for professional growth and development
Flexible work environment
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
General Business
Industries
Primary and Secondary Education and Non-profit Organizations
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