Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications
Due to continuing growth, we are seeking a DistrictService Manager to join our team in Salt Lake City, UT.
The primary focus of this position is to manage, direct, and develop customer relations and service management in a Route Sales environment. The District Service Manager will oversee 5-7 routes and manage the growth opportunities within these routes.
RESPONSIBILITIES:
Hire, train, develop and coach Route Drivers and other Service team members
Daily execution of service routes and customer interactions
Route Logistics – Routing of Accounts
Daily merchandise control of all clean and soiled products
Daily coaching, training and monitoring of route performance through check in process
Manage all daily productivity and performance expectations
Execute business plan for renewing, expanding and developing route business
Ensure 100% completion of quarterly customer contacts and audits
Other duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor’s degree or equivalent managerial experience
Clean driving record
PREFERRED QUALIFICATIONS:
4 years' of route management experience preferred
Ability to manage and maintain a recurring revenue stream
Excellent customer service skills
Effective written and verbal communication skills
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
#INDCF
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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