Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications
Due to continuing growth, we are seeking a DistrictService Manager to join our team.
Pay range: $70,000 - $80,000 (based on experience) + yearly bonus based on KPI’s
Car Allowance: $500.00/month
Fuel Card
RESPONSIBILITIES:
The primary focus of this position is to manage, direct, and develop all quality initiatives and aspects related to customer relations and service management.
RESPONSIBILITIES:
Hire, train, develop and coach service personnel to be in compliance with company service and quality standards
Manage acceptable performance standards in sales, merchandise management, growth, and retention
Ensure accuracy and timeliness of daily invoices
Drive overall account improvement with new products and services
Manage and maintain a recurring revenue stream
Execute business plan for renewing, expanding and developing route business
Ensure 100% completion of quarterly customer contacts and audits
Support and assist sales culture throughout the organization
Promote safety, security and self development
Support an empowered, self directed team concept
Adherence to all policies, guidelines and outside agency compliances
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
#INDIF
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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