District Manager

District Manager – Job Description

District Manager

Job Requirements

· At least two years of successful single unit store operation or equivalent experience in the industry

· High school diploma or equivalent

· Strong understanding of convenience store and restaurant business, general management

· Ability to write, analyze, and evaluate operating report, Profit and Loss statements, internal and external

· business correspondence in a clear and concise manner

· Ability to relate to a diverse workforce and can effectively influence others throughout the organization

· Ability to work independently and as a team player to leverage relations to accomplish goals

· Highly adaptable to change

· Strong organizational and time management skills are critical

· Proficiency in MS Office (Word, Outlook, and Excel); ability and willingness to learn PowerPoint

· Demonstrate ability to work “on-call” schedule

· Clean driving record · Excellent communication skills

· Demonstrate problem-solving and time management skills Position Purpose Manage multi-unit operations and personnel to maximize sales and profitability by promoting an effective team approach in a safe work environment that delivers quality customer service. Primary Responsibilities Human Resources

· Responsible for recruiting, hiring, and selecting of store level personnel--especially management level · Ensures that management coverage and store schedules are set per store labor model

· Complete, with store manager, orientation and training of new team members

· Manages team members fairly and consistently; holds team members accountable

· Administers coaching and corrective documentation to improve performance

· Recognizes positive contributions

· Conducts, with store managers, performance appraisals

· Terminates, as necessary 2 Inventory Control

· Ensures appropriate merchandise is ordered

· Trains all management on proper order placement and procedures

· Takes corrective action to prevent and resolve inventory losses caused by theft and accounting

· Conducts safe fund audits Safety/Security and Compliance

· Ensures all stores comply with all security, safety, and loss prevention procedures

· Strictly enforces all NACS robbery prevention and security protocols as defined by the company

· Serves as member of the Rapid Response Team to arrive on site during an incident involving injury Merchandising/Marketing

· Maintains planograms, correct pricing, marketing, and any changes

· Conducts gasoline and product price surveys as directed · Reviews out-of-stocks and corrects stocking issues

· Reviews pricing and corrects pricing issues; specifically un-priced products

· Reviews and ensures that all promotional advertising is properly placed

· Ensure store is well-stocked and merchandise at all times Operations

· Ensures stores visits are completed so each location will meet individual budgets and company goals

· Maintains all locations by performing operational inspections

· Completes and assists store team members in completing daily, weekly, and monthly store and corporate reporting

· Is present, if at all possible, to walk store with auditors during monthly retail audits

· Ensures control counts are completed as assigned

· Serves as a positive, professional role model, at all times, for team members · Resolves customer service complaints

· Coaches and develops managers, assistant managers, and team members Financial

· Responsible for overall profitability of store location including sales, gross profit dollars and margins, shrink, payroll, and expenses

Other Responsibilities

· Sometimes additional responsibilities and duties, as set by the Executive Team of Refuel Operations

· Work with other District Managers on special projects, covering vacations, etc.