Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.
Position Overview
This is for a newly launching major premium experiences and hospitality program. On Location is seeking an experienced leader with a blend of technology and client management experience that will align business ambitions and pain points into technical solutions appropriately suited to the activity and desired objective for this newly launching program. They will lead a small team that engages program, client and vendor stakeholders to drive timely execution against the program’s technology objectives. This role will report to the EVP, Tech Strategy with a dedicated focus on this new program.
The Role And What You’ll Do
The main role of the Director of Technology Alignment will be to map and manage business objectives with technical solutions appropriately suited to the activity and desired objective. As the middleman between the business/delivery teams and the technology team, this individual will liaise across internal business line and functional area leads, as well as external partners, to drive meaningful and timely outcomes.
Operate as the lead point of contact for the program, interfacing with the OL technology team
Build and maintain strong, long-lasting client relationships, acting as a trusted advisor for internal and external stakeholders and executive sponsors (Program team, Endeavor IT team, program rights holders, and vendors)
Receive feedback from our partners on their business needs and provide clear, consistent feedback to our product management team
Communicate effectively with partners on our software products, product delivery timelines, and product vision with the help of internal subject matter experts
Define suitable technical solutions that can meet business needs and easily be integrated in the IT business environment
In collaboration with the Product Operations, Pricing and Finance teams, collaborate on the use of the selected inventory management and point of sale technology
Ensure the timely and successful delivery of our solutions according to objectives, including helping define project scope, project planning, required reviews and approvals, coordinating internal resources, and setting customer expectations
Assist with high severity requests, issue escalations, bug submission, and problem troubleshooting as needed
Contribute to regular status updates and executive readouts
You Have These Attributes
Solid understanding of the business challenges in the sport and entertainment sectors
Extensive knowledge and experience in the ticketing and hospitality business
Awareness of a wide range of solutions and tools related to those sectors
Detailed knowledge and understanding of the different jobs of which a ticketing & hospitality sales organization is comprised
Interpersonal & Management abilities to work successfully/efficiently with diverse profiles (sales vs techs)
Extensive experience in account management, project management, customer success, or other relevant experience
Strong project management and reporting capability
Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on client needs
Ability to manage multiple projects at a time while working collaboratively across teams
Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
Hiring Range Minimum
$150,000 annually
Hiring Range Maximum
$200,000 annually
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Spectator Sports and Entertainment Providers
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