Director/Sr. Director of Shared Services

Oula is redesigning maternity care from the ground up. Our modern maternity centers combine the best of obstetrics and midwifery care to deliver a more evidence-based and personalized pregnancy experience. From our patient-centered medical team, welcoming clinic, and remote care platform, we are setting a new standard for pregnancy care that unifies modern medicine and human intuition. Our first clinic opened in Brooklyn in 2021. We've since opened a second clinic in downtown Manhattan with plans for more Oula clinics to come.

About the role:

As Senior Director of Shared Services, you will be responsible for ensuring that shared services within the organization, including billing, credentialing, IT/security and legal vendors, adhere to regulatory requirements, internal policies, and industry standards. You will manage and collaborate with various teams across these departments to develop and implement compliance processes, monitor activities, and provide guidance on all operational and compliance related matters. Your role will be pivotal in promoting a culture of compliance and mitigating risks across the organization.

This role reports to the Chief Operating Officer. This is a full time position with the option to be either hybrid in New York City or fully remote.This is a benefits-eligible position and the base salary range is $165,000 - 200,000 as part of a competitive compensation package.

Responsibilities

• Management of compliance, billing, credentialing and IT/security functions and associated employees
• Develop and implement compliance monitoring procedures for shared services operations.
• Conduct regular audits and reviews to assess compliance with relevant regulations, policies, and procedures.
• Policy Development and Implementation
• Collaborate with cross-functional teams to develop and update compliance policies and procedures.
• Ensure that policies are effectively communicated and understood by employees, and oversee their implementation and enforcement.
• Risk Assessment and Mitigation
• Identify potential compliance risks associated with shared services activities.
• Develop risk mitigation strategies and controls to address identified risks effectively.
• Conduct regular audits and reviews to assess compliance with relevant regulations, policies, and procedures.
• Cross-Functional Collaboration
• Work closely with stakeholders across different departments, including finance, human resources, legal, and IT, to address compliance-related issues.
• Serve as a subject matter expert on compliance matters, providing guidance and support to relevant stakeholders.
  

About You:

• 5-7 years of relevant experience in healthcare back office operations
• Bachelor's degree in business administration, law, finance, or related field. Advanced degree (e.g., JD, MBA) preferred.
• Proven experience in compliance, audit, or risk management roles within a corporate environment, preferably in a shared services setting.
• Strong understanding of regulatory requirements relevant to shared services operations
• Excellent analytical skills with the ability to interpret complex regulatory and security requirements and assess their impact on business processes.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  
  

Oula offers a competitive total rewards package which includes base salary, and comprehensive benefits. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Oula is committed to fostering an inclusive workplace where everyone's contributions are valued.

Salary Range

$165,000—$200,000 USD

Oula's Commitment as an Equal Opportunity Employer:

We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter – this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.