Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Profile Title: Director, Sales Operations US
Business Title: Director, Sales Operations US
Department: Global Sales Operations
FLSA Status: Exempt, Full Time
Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.
Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes
Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.
Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek. For more information, visit: insulet.com and omnipod.com.
Position Overview
The Director, Sales Operations US will oversee and lead the US Sales Operations team in driving key business insights, incentive compensation, sales reporting, operational excellence and strategic programs for our US commercial teams. In addition, this position will lead key initiatives that support our continued growth trajectory in the region as well as support the Senior Director, Global Sales Operations in standardizing processes, improving efficiencies and leveraging capabilities worldwide.
Responsibilities
Establish the strategy for the sales operations function to drive achievement of the corporate annual operating plan and long-term strategic imperatives in collaboration with the Commercial leadership team
Be a key member of the Commercial Leadership Team providing support and leadership to drive overall regional success
Critical member of the Global Sales Operations Leadership team to help standardize processes and leverage systems globally to drive efficiency and scalability
Lead the development and assessment of sales analytics and productivity metrics for the sales team to drive insights, improve efficiency and deliver growth
Develop, implement, and execute incentive compensation plan aligned to achieve corporate strategy
Manage a team of talented sales operations professionals through goal setting, performance management, and career development
A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align their organization behind a clear vision and strategy
Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
Talent leader with demonstrated success attracting, growing, and developing talent
Required Skills And Competencies
Strong organizational skills, ideally leveraging technology and innovation
Experience in the healthcare, pharma or medical device industry or contact center
Must have the ability and drive to take on multiple projects while balancing multiple priorities and critical deadlines.
Strong computer skills – particularly Excel, Word, & PowerPoint products
Positive, results driven, rational, logical, team player
Education and Experience
BA/BS in Business, Finance or another related field; MBA a plus
At least 10+ years of experience working in a Sales Operations leadership role
At least 5 years of that experience working on projects related to Sales process improvement
At least 5 years leading a department and/or large-scale project teams
Demonstrate strong leadership, coaching and development skills Excellent communication, influencing and negotiating skills are critical
Self-sufficient, flexible, and motivated team player capable of managing a team and several activities simultaneously
Ability to work in a deadline focused, dynamic environment, consistently producing timely and accurate deliverables
Ability to rapidly learn and take advantage of new concepts, business models, and technologies
Proven problem solving and critical thinking skills
Additional Information
The position can be remote, hybrid or in-person at our Acton, MA headquarter location.
Domestic travel is estimated at 15% but will flex depending on business need; potential for international travel
NOTE: This position requires field-based working arrangements (travel within assigned territory required).
Additional Information
The US base salary range for this full-time position is $154,800.00 - $232,500.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
Medical Equipment Manufacturing
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