Director Quality and Reliability

At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Processing Unit (GPU), a technology originally developed for the gaming market and soon to become the weakest link in the AI economy.

Enter Groq's LPU™ Inference Engine. Specifically engineered for the demands of large language models (LLMs), the Language Processing Unit outpaces the GPU in speed, power, efficiency, and cost-effectiveness. The quickest way to understand the opportunity is to watch the following talk – groq.link/scspdemo.

Why join Groq? AI will change humanity forever, and we believe preservation of human agency and self determination is only possible if AI is made affordably and universally accessible. Groq’s LPUs will power AI from an early stage, and you will get to leave your fingerprint on civilization.

Director Quality and Reliability

About this role:

We are seeking a highly experienced and motivated Director of Quality and Reliability to join the Groq teams. The successful candidate will be responsible for leading and executing the organization's quality and reliability strategy across all phases of product development and manufacturing for Groq’s LPU and GroqRacks. This role will ensure that products meet or exceed customer expectations for quality and reliability and is critical to the success of the organization and requires a deep understanding of quality principles, methodologies, and tools.

Responsibilities & opportunities in this role:

Strategy & Planning:

• Establish a company wide Quality Management System (QMS) to instill quality into the organization.
• Develop and implement a comprehensive quality and reliability strategy aligned with Groq’s product strategy and business goals.
• Define and prioritize quality metrics and KPIs including customer satisfaction, cost of quality.
• Lead the development and implementation of quality processes and procedures.
• Responsible for all RMA’s and F/A processes.
  
  
  

Quality Execution:

• Manage supplier quality and coordinate quality audits and inspections.
• Track and analyze quality data for LPU’s and Racks, identify trends and opportunities for improvement.
• Implement corrective actions to address quality issues.
• Communicate quality performance metrics to stakeholders.
  
  
  

Collaboration & Communication:

• Collaborate with engineering, manufacturing and other departments to ensure quality throughout the product life cycle.
• Communicate quality strategy and performance metrics to senior management.
• Represent the organization in customer facing quality-related meetings and discussions.
  
  
  

Continuous Improvement:

• Stay updated on industry trends and regulations.
• Identify and implement opportunities for process improvement.
• Lead continuous quality improvement initiatives.
  
  
  

Ideal candidates have/are:

• 10+ years in Quality & Reliability & Failure Analysis
• Understands both System (card, server and rack) and ATE (LPU) testing to ensure proper test coverage and flows prior to production releases
• Strong understanding of quality management principles and methodologies.
• Advanced analytical and problem-solving skills including failure analysis and DOE.
• Experience in implementation and maintaining a document control system
• BSEE, MSEE or PhD preferred in related experience
• Knowledge of statistical analysis and quality control tools.
• Familiarity with regulatory requirements for quality and reliability.
• Experience in product development and manufacturing.
• Excellent communication and interpersonal skills.
  
  
  

Location: Groq is a geo-agnostic company, meaning you work where you are. Exceptional candidates will thrive in asynchronous partnerships and remote collaboration methods. Some roles may require being located near our primary sites, as indicated in the job description.

At Groq: Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.

Groq is an Equal Opportunity Employer that is committed to inclusion and diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability or protected veteran status. We also take affirmative action to offer employment opportunities to minorities, women, individuals with disabilities, and protected veterans.

Groq is committed to working with qualified individuals with physical or mental disabilities. Applicants who would like to contact us regarding the accessibility of our website or who need special assistance or a reasonable accommodation for any part of the application or hiring process may contact us at: hr@groq.com. This contact information is for accommodation requests only. Evaluation of requests for reasonable accommodations will be determined on a case-by-case basis.