Director Product Design

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!

What We Offer

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.
  
  

What You’ll Do

This is your opportunity to lead our Design and UX thinking, principles, and system. You will play a pivotal role in enhancing the experience of the millions of consumers who visit our leading marketplaces. Beyond that, you will help us deliver unparalleled value to the thousands of customers who rely on us to sell their vehicle inventory and be a big part of something big.

• Lead the UX practice within TI, helping to define and guide new ways of working to build best in class user experience enlisting industry leading best practices.
• Advocate for design and user experience priorities within interdisciplinary teams in creating products that consider users, push for innovation, prioritize usability, and balance business objectives from ideation to launch through maintenance on live products
• Provide systems-level design thinking with strong instincts and outstanding intuition informed by user needs and insights, and establish yourself as a thought leader across the organization, actively contributing to the overall product strategy and roadmap
• Be an excellent communicator and storyteller both verbally and visually, bringing ideas to life using workshops, sketches, wireframes, journeys, prototypes, presentations and more to develop strong product and experience strategies and facilitate alignment within creative teams and with less design-fluent stakeholders
• Represent the voice of our users, demonstrating a strong understanding of their needs and advocating for those perspectives within the product development lifecycle
• Understand current user needs and wants, to guide your team in testing potential design solutions with users and help them translate those learnings into actionable insights and launchable products
• Manage and develop a team of designers and user researchers.
  
  

What We’re Looking For

• 7+ years of experience in user experience design for digital products, building archetypes/personas, journey maps, design thinking, usability testing, surveys, focus groups, interviews, etc.
• 5+ years of experience managing people
• Experience designing UX for online marketplaces or ecommerce sites
• Experience developing, leading, and scaling design practices and methodologies within an organization
• Experience with agile methodology and working in a fast-paced environment, often juggling multiple priorities and successfully balancing immediate short-term needs while maintaining strategic vision for the long-term
  
  

Bonus Points

• Bachelor and Masters degree in Design (or related)
  
  

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.