Director, Organizational Development & Team Engagement

Position Title:Director, Organizational Development & Team Engagement

Safety Sensitive: No

Supervisor’s Title: Chief of People Office

FLSA Status: Exempt

Department: Department of People

Division: Human Resource

• The salary range is $100,000 - $110,000 annually, commensurate with education and experience.
  
  

Onsite/No Remote Option

About Us

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

Who We Are

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Accountability : We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Diversity : We promote, embrace, and value all individuals. 

Safety : We ensure safe and secure environments.  

Excellence : We strive for quality in everything we do.

Teamwork : We actively promote effective communication, collaboration, and partnerships. 

Respect : We value and treat all with dignity.

Benefits We Offer

• Full-time positions with guaranteed 40 hours/week.
• Medical, dental, and vision (effective on the 1 st of the month, 30 days after the start date).
• Free on-site wellness clinic for employees and their families.
• Retirement plan (401A and 457B).
• Tuition reimbursement.
• Free IndyGo transportation for employees and their families.
• Federal Loan Forgiveness Program
  
  

POSITION PURPOSE

The Director of Organization Development and Talent Engagement is responsible for ensuring the successful delivery of talent development and team engagement strategies and translating the talent development needs of the company and employees into programs that drive overall improvement in productivity and skills. This role draws upon program and facilitation experience, business acumen, and subject matter expertise to develop innovative learning and development programs that produce measurable impact and support the talent pipeline and associate engagement of a fast-paced, high-growth company. This position will lead a team of HR professionals and oversee talent development

Essential Functions And Responsibilities

To succeed in this role, an individual must satisfactorily perform the functions listed below. Reasonable accommodation may be made to ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Essential Functions

• Work closely with leadership and functional stakeholders to provide expertise in talent development programs and solutions.
• Leads the organization's efforts to develop and maintain a training needs analysis.
• Collaborates to provide solutions to individual and team development needs.
• Through management of development programs this role is a resource for workforce development, talent reviews, succession planning, and proactive performance management.
• Partners with HR leaders and company stakeholders to implement and improve resources and programs that support individual development, leadership development, and HR process education.
• Consult with business executives to understand and address their development needs, identify appropriate sponsorship for programs and initiatives, and ensure alignment with business stakeholders and HR leaders.
• Drives continuous improvement, innovation, accountability, and scalability of development initiatives.
• Develops and maintains learning assets, curriculum, and various executive development best practices that align with organizational goals and values.
• Partners with stakeholders to develop and implement a focus on diversity, equity, inclusion, and belonging in talent development programs.
• Provides the day-to-day management of talent development programs including overall responsibility for design, delivery, evaluation, and ongoing relationship management with internal and external stakeholders and partners.
• Proactively evaluate programs to determine gaps, consistency, relevance, and ability to impact business needs and recommend improvements.
• Develop ROI metrics that ensure and allow the business to support and partner in development initiatives.
• Develops and maintains organizational communications for programs, ensuring that employees understand the talent development strategies, approach, and benefits of programs.
  
  

Other Functions

Performs related duties & responsibilities as assigned/requested.

Knowledge, Skills, And Abilities

The requirements listed below represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.

• Minimum 5 years’ experience in adult learning in a business environment, including program development and facilitation is preferred.
• At least 3 years of people leadership experience or working in a role that consistently leads others through influence at all levels.
• Experiencing translating organization strategies, skills, and skill gaps into learning programs with a focus on creating a positive associate experience and improving the skill level of associates.
• Experience in producing business-specific training programs, resources, and processes through analysis, design, development, implementation, and evaluation (ADDIE model).
• Behavioral Assessment (e.g. DISC) and/or Training Certifications (e.g. DDI, Franklin Covey) is preferred.
• Instructional design capabilities utilizing Adobe Connect, articulate storyline, video production, and design to support LMS resources are essential.
• Proven ability to be a business partner and driver of change.
• Demonstrated knowledge of Microsoft Office applications.
• Excellent project management skills with an ability to prioritize work and balance multiple projects.
• Ability to establish and maintain relationships at all levels of the organization.
• Excellent decision-making skills.
• Strategic thinking and leadership skills.
• Analytical and problem-solving skills with an acute attention to detail.
• Good verbal, presentation, and facilitation skills.
• Ability to successfully work in an environment with a high degree of change.
• The ability to translate requirements into effective and impactful approaches utilizing the LMS to create efficiency is a must.
• Demonstrate ability to identify development opportunities based on data and recommend an individual/organizational path for success based on input and best practices.
  
  

Education And/Or Experience

To perform this job successfully, an individual must have the following education and/or experience.

• A bachelor’s degree in human resources, business, organizational development/leadership, organizational psychology, or a related field.
• 10 years’ experience in Human Resources, or any equivalent combination of education and experience.
  
  

IndyGo is an Equal Opportunity Employer