Director of Underwriting Quality Reviews
This is an excellent opportunity for the right candidate to be part of a rapidly growing organization and assist in the creation and development of the Underwriting Quality Review function. The ideal candidate is a self-starter, great collaborator and has demonstrated success working in a business partnering capacity. Candidates should have 10+ years of experience, encompassing underwriting operations audits as well as carrier delegated authority compliance. Understanding of Managing General Underwriting agreements is preferred.
Responsibilities:
- Design, manage, and conduct risk-based quality reviews of managing general underwriters’ (MGUs) policies, to determine compliance of underwriting guidelines provided by capital partners.
- Manage quality review planning, including risk assessment, scope development, review and refinement of quality review work programs and staff assignments/logistics.
- Develop a process for sampling and cadence of reviews of MGUs depending on certain risk factors.
- Verify delegated underwriting authority limits have not been breached.
- Validate the MGU is abiding by the terms of contractual agreements and Underwriting Guidelines.
- Ensure policy files meet minimum compliance standards and work with management to address deficiencies in order to maintain best practices.
- Work with Leadership on design of review processes, appropriate review parameters, in order to align with leadership requirements and expectations.
- Guide and develop the Underwriting Quality Review team to effectively execute the required quality reviews and compliance activities.
- Create executive quality review reports that summarize the findings and recommendations to be distributed to MGU leadership and divisional senior management.
- Liaise with the business to socialize review issues and obtain buy-in for recommendations and finalization of quality review reports.
- Develop a tracking tool to make sure quality review recommendations and findings are being monitored for completion.
- Monitor and report on the status of historical quality review findings, making sure findings have been corrected and procedures have been implemented to mitigate quality issues going forward.
- Familiarize yourself with processes and procedures of other internal teams to make sure quality reviews are being conducted with these processes and procedures in mind.
Requirements
· Bachelor’s degree required, insurance industry certifications (CPCU, AAI, CIC, ARM) preferred.
· 10+ years of relevant audit and insurance experience required.
· Exposure to underwriting process/workflow.
· Previous experience as a lead in a functional area, managing cross functional teams or supervisory experience a plus.
- Track record of successfully identifying and implementing process improvements.
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Seniority level
Director -
Employment type
Full-time -
Job function
Management -
Industries
Insurance
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