Director of Underwriting Quality Reviews

This is an excellent opportunity for the right candidate to be part of a rapidly growing organization and assist in the creation and development of the Underwriting Quality Review function. The ideal candidate is a self-starter, great collaborator and has demonstrated success working in a business partnering capacity. Candidates should have 10+ years of experience, encompassing underwriting operations audits as well as carrier delegated authority compliance. Understanding of Managing General Underwriting agreements is preferred.

Responsibilities:

• Design, manage, and conduct risk-based quality reviews of managing general underwriters’ (MGUs) policies, to determine compliance of underwriting guidelines provided by capital partners.
• Manage quality review planning, including risk assessment, scope development, review and refinement of quality review work programs and staff assignments/logistics.
• Develop a process for sampling and cadence of reviews of MGUs depending on certain risk factors.
• Verify delegated underwriting authority limits have not been breached.
• Validate the MGU is abiding by the terms of contractual agreements and Underwriting Guidelines.
• Ensure policy files meet minimum compliance standards and work with management to address deficiencies in order to maintain best practices.
• Work with Leadership on design of review processes, appropriate review parameters, in order to align with leadership requirements and expectations.
• Guide and develop the Underwriting Quality Review team to effectively execute the required quality reviews and compliance activities.
• Create executive quality review reports that summarize the findings and recommendations to be distributed to MGU leadership and divisional senior management.
• Liaise with the business to socialize review issues and obtain buy-in for recommendations and finalization of quality review reports.
• Develop a tracking tool to make sure quality review recommendations and findings are being monitored for completion.
• Monitor and report on the status of historical quality review findings, making sure findings have been corrected and procedures have been implemented to mitigate quality issues going forward.
• Familiarize yourself with processes and procedures of other internal teams to make sure quality reviews are being conducted with these processes and procedures in mind.

Requirements

· Bachelor’s degree required, insurance industry certifications (CPCU, AAI, CIC, ARM) preferred.

· 10+ years of relevant audit and insurance experience required.

· Exposure to underwriting process/workflow.

· Previous experience as a lead in a functional area, managing cross functional teams or supervisory experience a plus.

• Track record of successfully identifying and implementing process improvements.