DIRECTOR OF STUDENT AFFAIRS

Description

We are currently looking for an experienced and dedicated Director of Student Affairs to join our team on our Draper, UT campus. We would consider highly qualified candidates for a remote hybrid role with some travel to campus as needed. The Director of Student Affairs provides academic and administrative leadership to Joyce University in conjunction with the Vice President of Enrollment Management and the Senior Vice President of Strategy and Experience. The Director of Student Affairs is responsible for collaborating with all levels of the organization to coordinate, execute and communicate integrated plans for the continuous quality improvement, growth, and development in all educational and student programs. The Director of Student Affairs combines both strategic thinking and strong execution skills, across various forms of education styles. This position supports the academic and student programs of the University, supports policy development in student learning, academic programs, teaching, and areas related to student success and experience.

What’s In It For You

• A generous self-directed PTO policy
• Paid holidays
• 401k with employer match
• Medical, dental, and vision insurance
• Fully paid short term disability
• Long term disability
• Dedicated professional development
• World-class continuing education assistance
  
  

What You Do Everyday

• Shares information with students and colleagues to promote student success, retention, and graduation.
• Creates a culture of student support and accountability, applying student development theories that promote academic and personal success thereby increasing student satisfaction and student retention.
• Provides leadership and direction to faculty and staff in the development of initiatives and activities that promote student success and help to meet expected student outcomes.
• Maintains professional working relationships with administration, faculty, and other academic and support units including the counseling of students.
• Oversees all student exception processes (leave of absence, grievances, appeals, etc)
• Directs student discipline efforts (Academic integrity, Student code of conduct)
• Provide direction to and coordinate appropriate professional services (i.e. mental health, victim advocacy, etc.) for students in crisis or otherwise requiring or asking for interventions.
• Ensures compliance with relevant regulatory agencies and monitor industry trends and accreditation standards, including but not limited to ADA.
• Provide leadership and guidance in analysis, review, creation, and interpretation of student policies and procedures.
• Ensure that institutional policies are aligned with professional standards of practice and health care needs of the community.
• Develop strategies for promoting student diversity and engagement.
• Oversee outreach to diverse student populations such as Veterans to support institutional diversity and inclusion goals.
• Participate in development and implementation of policies and procedures affecting students.
• Support the goals of Joyce University’s Mission, Vision, and Strategic Plan.
• Execute strategies for continuous data-informed quality improvement.
• Maintain a professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Provide reports and data to the University and regulatory and accrediting bodies that demonstrate continuous improvement in student support.
• Collaborate with departments on developing and maintaining student orientations for incoming students and continuing students.
• Oversee student affairs and academic advising department.
• Ensure quality and efficacy of student events (commencement, pinning, co-curricular activities, etc.)
• Other projects as assigned.
  
  

Behaviors And Competencies

Technical and Professional Knowledge, Skills, and Abilities

Achievement of technical and professional knowledge, skills, and abilities is high in position-related areas; demonstrates curiosity and keeps current with trends in areas of expertise.

Enhanced Analytical Proficiency

Employs comprehensive expertise in both qualitative and quantitative methodologies to discern, structure, interpret, and communicate vital data essential for organizational decision-makers, aiming for positive organizational outcomes. Innovates continuous protocols for data collection and monitoring, ensuring a consistent stream of actionable insights to guide decision-making.

Elevated Communication Skills

Effectively listens, speaks, observes, and empathizes while showing appropriate assertiveness, confidence, and respect. Communicates concepts, ideas, needs, and feelings with appropriate tone, clarity, volume and non-verbal cues for each situation. Demonstrates understanding of differences communicating through face-to-face interactions, phone conversations, and written / digital communications. Adjusts communication styles to suit different audiences, including students, peers, managers, executives, and vendors/partners. Utilize more advanced communication skills, such as persuasive communication, conflict resolution, and negotiation skills. Communicate effectively with own / other teams. Demonstrates strong presentation skills and the ability to communicate complex ideas clearly and concisely.

Customer Service Mindset

Shows a steadfast dedication to outstanding service by actively interacting with individuals at every stage, including prospective students, current students, faculty, staff, alumni, vendors, and all stakeholders. Maintains a positive demeanor and nurtures an inclusive atmosphere, fostering a culture of mutual support and cooperation throughout the university ecosystem.

Enhanced Accountability

Establishes and upholds elevated performance benchmarks for oneself and others, assuming complete ownership of designated areas and ensuring timely task completion. Proactively takes initiative, anticipating needs without prompting. Displays steadfast dedication to achieving excellence and precision across all endeavors.

Teamwork and Engagement

Actively contributes to team goals while fostering positive workplace relationships; engages in learning and social functions, demonstrates adaptability, flexibility, and embraces change management. Contributes to a positive workplace culture.

Organizational Alignment

Adheres to the organization's mission, vision, values, core themes, and consistent leadership expectations. Demonstrates high levels of collaboration, mutual respect, emotional maturity, professionalism, and drive for results.

Management and Empowerment

Effectively manages time and resources at a business level. Conducts regular one on ones and team meetings including team building activities. Identifies opportunities to empower others to improve existing conditions and processes; uses appropriate methods to drive accountability in the organization.

Problem Solving

Displays a strong ability to identify and address challenges within the academic environment. Utilizes critical thinking skills, creativity, and resourcefulness to develop effective solutions. Actively collaborates with stakeholders to implement changes and improve processes, contributing to the continuous enhancement of the university's operations and academic experience.

Build Strategic Working Relationships

Develop collaborative relationships with other senior leaders throughout the organization to build internally and externally one's functional reputation in pursuit of improved business results. Demonstrate advanced leadership skills in a manner that inspires, unites, and motivates others.

Performance Development

Guides others in accomplishing work and professional objectives by providing regular coaching and feedback, tracking, and evaluating performance, and supporting the development of individuals' skills and abilities so that they can fulfill current or future responsibilities effectively.

Emotional Intelligence

Establish and sustain trusting relationships by accurately perceiving and interpreting one's own and others' emotions and behaviors in the context of the organization's political and cultural environment; leverage insights to effectively manage one's own responses and reactions.

Decision Making

Identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions and determine effective courses of action consistent with available facts, constraints, and probable consequences.

Strategy Implementation

Implement strategy by aligning communication, accountability, resources, and processes to organization objectives; be an agent of change for the team.

Requirements

WHAT YOU'VE ACCOMPLISHED:

Required Education

Bachelors degree

Preferred Education

Masters degree

Required Experience

5+ years of progressive higher education leadership

Preferred Experience

5+ years CampusNexus, SalesForce and Canvas (or other SIS, CRM and LMS platforms)

Equal Employment Opporutnity Policy

Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment,