Director of Security & Surveillance

Opening in 1st quarter of 2025, Owensboro Racing & Gaming will be CDI’s newest state-of-the-art venue featuring 600 state-of-the-art historical racing machines (HRMs), a retail sportsbook, simulcast wagering and multiple food and beverage offerings.

We are actively seeking a Director of Security & Surveillance who is responsible for providing strategic leadership and accountability for the overall operations of the Security & Surveillance departments. Responsible for the overall operation of the Security & Surveillance departments to meet all gaming regulations as well as protect company assets, guests, and employees.

Essential Duties And Responsibilities

• Provides protection and safety to guests and Team Members.
• Oversees processes for the hiring, training, development and efficient management of Security & Surveillance staff
• Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff
• Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.
• Meet with departmental directors and managers as necessary.
• Establishing and maintaining working relationships with local, state, and federal law enforcement agencies to include community involvement.
• Manages property emergency and disaster plan.
• Manages program to deny under age people access to gaming areas.
• Establishes and maintains department standards, guidelines, and objectives, and oversees other administrative processes, such as budget and staffing, to ensure proper planning and efficient operation of the Security & Surveillance departments
• Develops and implements comprehensive surveillance strategies to monitor all areas of the property, including gaming floors, back-of-house areas, entrances/exits, etc.
• Determines surveillance equipment needs to sufficiently observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal
• Oversees the operation and maintenance of surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness
• Collaborates with IT and security departments as well as outside vendors to address technical issues or security breaches related to surveillance systems
• Utilizes appropriate telephone and radio protocol to maintain communication as a central point of contact for security-related incidents and emergencies
• Investigates and leads the response to security incidents, alarms, and emergencies, directing surveillance operators and security personnel to take appropriate actions and coordinating with law enforcement as necessary
• Monitors all company assets as well as property employees and guests for procedural violations
• Reviews and verifies all logs and reports of incidents involving cheating, theft, fraud, or other security breaches to the appropriate personnel
• Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct
• Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures
• Acts as a liaison with external agencies and/or company leadership to recommend and implement improvements in practices and procedures
• Performs other related duties as assigned
  
  

Required Skills And Abilities

• Demonstrated management and leadership skills in surveillance operational effectiveness
• Excellent verbal and written communication skills
• Excellent attention to detail and observational skills in analyzing video footage
• Conflict resolution and mediation skills
• Advanced knowledge of gaming operations, rules, and regulations
• Advanced knowledge of surveillance techniques, equipment, and technologies
• Demonstrated ability to motivate and empower team members
• Ability to multitask and respond to telephone and radio traffic
  
  

Education And Experience

• High school diploma or equivalent
• Bachelor’s Degree in Criminal Justice, Security Management, or related field
• 4+ years of progressive experience in surveillance, security, or related field
• Must obtain valid gaming license, where applicable
  
  

Physical Requirements & Working Conditions

• The employee will be required to sit and remain stationary for extended periods of time.
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee may be required to lift up to 50 pounds.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

#owensborogaming