Director of Security & Surveillance
Director of Security & Surveillance
Owensboro Racing & Gaming
Owensboro, KY
See who Owensboro Racing & Gaming has hired for this role
Opening in 1st quarter of 2025, Owensboro Racing & Gaming will be CDI’s newest state-of-the-art venue featuring 600 state-of-the-art historical racing machines (HRMs), a retail sportsbook, simulcast wagering and multiple food and beverage offerings.
We are actively seeking a Director of Security & Surveillance who is responsible for providing strategic leadership and accountability for the overall operations of the Security & Surveillance departments. Responsible for the overall operation of the Security & Surveillance departments to meet all gaming regulations as well as protect company assets, guests, and employees.
Essential Duties And Responsibilities
Equal Opportunity Employer
#owensborogaming
We are actively seeking a Director of Security & Surveillance who is responsible for providing strategic leadership and accountability for the overall operations of the Security & Surveillance departments. Responsible for the overall operation of the Security & Surveillance departments to meet all gaming regulations as well as protect company assets, guests, and employees.
Essential Duties And Responsibilities
- Provides protection and safety to guests and Team Members.
- Oversees processes for the hiring, training, development and efficient management of Security & Surveillance staff
- Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff
- Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.
- Meet with departmental directors and managers as necessary.
- Establishing and maintaining working relationships with local, state, and federal law enforcement agencies to include community involvement.
- Manages property emergency and disaster plan.
- Manages program to deny under age people access to gaming areas.
- Establishes and maintains department standards, guidelines, and objectives, and oversees other administrative processes, such as budget and staffing, to ensure proper planning and efficient operation of the Security & Surveillance departments
- Develops and implements comprehensive surveillance strategies to monitor all areas of the property, including gaming floors, back-of-house areas, entrances/exits, etc.
- Determines surveillance equipment needs to sufficiently observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal
- Oversees the operation and maintenance of surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness
- Collaborates with IT and security departments as well as outside vendors to address technical issues or security breaches related to surveillance systems
- Utilizes appropriate telephone and radio protocol to maintain communication as a central point of contact for security-related incidents and emergencies
- Investigates and leads the response to security incidents, alarms, and emergencies, directing surveillance operators and security personnel to take appropriate actions and coordinating with law enforcement as necessary
- Monitors all company assets as well as property employees and guests for procedural violations
- Reviews and verifies all logs and reports of incidents involving cheating, theft, fraud, or other security breaches to the appropriate personnel
- Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct
- Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures
- Acts as a liaison with external agencies and/or company leadership to recommend and implement improvements in practices and procedures
- Performs other related duties as assigned
- Demonstrated management and leadership skills in surveillance operational effectiveness
- Excellent verbal and written communication skills
- Excellent attention to detail and observational skills in analyzing video footage
- Conflict resolution and mediation skills
- Advanced knowledge of gaming operations, rules, and regulations
- Advanced knowledge of surveillance techniques, equipment, and technologies
- Demonstrated ability to motivate and empower team members
- Ability to multitask and respond to telephone and radio traffic
- High school diploma or equivalent
- Bachelor’s Degree in Criminal Justice, Security Management, or related field
- 4+ years of progressive experience in surveillance, security, or related field
- Must obtain valid gaming license, where applicable
- The employee will be required to sit and remain stationary for extended periods of time.
- While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- The employee may be required to lift up to 50 pounds.
- The employee may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
- The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.
Equal Opportunity Employer
#owensborogaming
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other, Information Technology, and Management -
Industries
Gambling Facilities and Casinos
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