Director of Sales

Position Title: Director of Sales

Department : 8911F|General Athletics-Foundation

Responsibilities

The Director of Sales will be responsible for leading all ticket sales efforts for the Louisiana Ragin’ Cajuns Athletic Department. This position will provide critical leadership as UL Athletics looks to build its sales team. Under the guidance of the Associate Athletic Director for Sales & Service, the Director of Sales will lead a team of sales professionals. The position will also collaborate with other external units to maximize revenue and attendance at Ragin’ Cajuns Athletic Events while also providing the highest level of customer service to all internal and external customers.

Job Tasks & Responsibilities

• Provide overall leadership for season ticket retention, new ticket sales and service initiatives
• Support Ragin’ Cajuns Athletics Fund annual donation and premium seating strategies
• Oversee sales efforts involving season tickets, single game, and group tickets
• Responsible for the recruiting, hiring and professional development of ticket sales staff
• Provide ongoing training, coaching and mentoring for ticket sales staff
• Lead regular staff meetings and facilitating discussion and sharing of ideas related to growing ticket sales revenue
• Develop and maintain a personal client base of current and prospective ticket buyers and donors
• Prepare and manage an annual Ticket Sales business plan and budget in concert with appropriate staff and senior management that encompasses the sales and retention of all of our various ticket buying customers
• Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
• Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensures that we maintain proper sales pacing to meet the goals set forth
• Work with members of senior leadership team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and premium seating opportunities
• Work closely with university athletic department marketing staff on ticket sales promotions as it relates to driving ticket sales revenue
• Work closely with national Ticket Operations team on CRM / Database initiatives including data collection, analytics and marketing directly related to generating incremental ticket sales revenue
• Other duties as assigned
  
  

Qualifications

Required Qualifications:

• Bachelor’s Degree in Sports Administration or business field.
• Demonstrated experience in sales, particularly in the sports or entertainment industry.
  
  

Preferred Qualifications

• Superior communication skills, collaborative with strong leadership and interpersonal skills
• Results oriented leader with proven ability to motivate people and maximize revenue production
• Proven track record in ticket sales
• Must be enthusiastic, creative and able to think both strategically and tactically
• Ability to work in a dynamic, high-paced environment
• Ability to handle multiple tasks at one time
• Highest level of personal and professional integrity and ethics
• Strong customer service skills
• Demonstrated proficiency in Microsoft Office Suite
• Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
• Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etc
• Willingness and ability to work long hours, including holidays and weekends as required
  
  

Job Ad# (req3883)