Four Seasons Hotels and Resorts

Director of Revenue Management

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

About the location:

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

About The Role

The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Revenue Strategy Team through effective and measurable revenue management initiatives. They work closely with the Director of Marketing to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.

What You Will Do

  • Interpret business analytics into meaningful action to improve performance.
  • Business owner of all Revenue Management systems and tools, including, but not limited to, IDeaS G3 RMS, Opera, BI tools, STR, OTA Insight, Travelclick.
  • Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS).
  • Lead optimal pricing strategy analysis and recommendations for all room classes and market segments.
  • Ownership of OTA Market Manager relationship
  • Contribute guidance and recommendations for local merchandising strategies. Liaise regularly with corporate marketing, agencies and vendors on campaign management opportunities.
  • Create and submit hotel forecasts leveraging IDeaS revenue management system. Monitor accuracy on weekly basis.
  • Lead weekly Revenue Strategy meetings separate from Forecast Meetings. Build consensus within Revenue Management Team to move new initiatives forward
  • Assist Sales & Marketing and Finance leadership in annual budget, marketing plan and sales goal preparation.

What You Bring

  • Salary range between $170,000-$190,000
  • 5-7 years’ experience working in hotel revenue management or similar business analytics and strategy role.
  • Completed a university degree in Accounting, Business Administration, or Hotel Management.
  • University Degree
  • Comprehensive computer and analytical skills
  • Revenue/Yield Management skills and experience
  • Proven success as a previous Director of Revenue required, ability to manage multi tasks and improve efficiency and productivity.

What We Offer

  • Competitive salary and a comprehensive benefits package
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for business clothing
  • Complimentary employee meals
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Sales, Public Relations, and Marketing
  • Industries

    Travel Arrangements and Hospitality

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