Director of Quality Assurance

We are seeking an experienced Director of Quality Assurance to lead our QA department. The ideal candidate will have a strong background in developing and implementing quality assurance practices with a focus on automation. This role involves strategic planning, process development, and ensuring the highest level of quality in our products and services.

Key Responsibilities

• Leadership and Management
• Lead and manage the QA team, providing guidance, training, and mentorship.
• Develop and implement a strategic vision for the QA department aligned with the company's goals.
• Oversee the recruitment, performance management, and professional development of QA staff.
• Quality Assurance Strategy
• Design and implement QA strategies and processes to ensure product quality and customer satisfaction.
• Develop and maintain QA metrics and reports for senior management.
• Collaborate with other departments (e.g., Development, Product Management) to integrate QA processes into the overall project lifecycle.
• Automation and Tools
• Lead the adoption and implementation of automated testing tools and frameworks.
• Develop and maintain automated test scripts to increase efficiency and coverage.
• Evaluate and recommend new tools and technologies to enhance the QA process.
• Process Improvement
• Continuously improve QA processes to enhance product quality and team productivity.
• Establish and enforce QA standards, guidelines, and best practices.
• Identify and mitigate risks associated with product releases and updates.
• Product Quality Assurance
• Ensure that products meet the established quality standards before release.
• Conduct root cause analysis of defects and implement corrective actions.
• Oversee the execution of test plans, including functional, regression, performance, and security testing.
• Stakeholder Communication
• Act as the primary point of contact for all QA-related matters.
• Communicate QA status, issues, and resolutions to senior management and stakeholders.
• Facilitate collaboration between QA, development, and other teams to ensure seamless integration of QA activities.

Qualifications

• Education and Experience
• Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree preferred.
• 10+ years of experience in Quality Assurance, with at least 5 years in a leadership role.
• Proven track record of developing and implementing automated QA processes and tools.
• Skills and Competencies
• Strong knowledge of QA methodologies, tools, and processes.
• Experience with automated testing tools (e.g., Selenium, JUnit, TestNG, QTP).
• Proficient in scripting languages (e.g., Python, JavaScript, Ruby).
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Preferred
• Experience with continuous integration and delivery (CI/CD) pipelines.
• Knowledge of software development life cycle (SDLC) and agile methodologies.
• Certification in quality management (e.g., ISTQB, CSTE, CSQA).