The Director of Production & QC is responsible for overseeing all aspects of the production process and ensuring that products meet established quality standards. This role requires a combination of leadership, technical knowledge, and hands-on management to ensure efficient and high-quality production. The manager will work closely with other departments to optimize production workflows and address any issues that arise.
Key Responsibilities:
Production Management:
Oversee daily production operations to ensure adherence to schedules and production plans
Collaborate and communicate directly with suppliers and vendors to ensure all deliveries are on time
Lead the Production Team and coordinate with The Warehouse team to maintain optimal workflow and productivity
Work closely with the Finance Team to develop and implement production schedules, processes, and procedures
Negotiate contracts and terms with suppliers to ensure favorable agreements for the organization
Ensure suppliers can scale their capacity to meet the demands of Kitsch's rapidly expanding business
Monitor and manage production budgets and costs
Quality Control:
Establish and maintain quality standards for products
Develop and implement QC procedures and protocols both overseas and at arrival
Conduct regular inspections and quality audits of the production process and finished products
Identify and resolve any quality issues or defects in a timely manner
Maintain accurate and up-to-date quality records and documentation
Team Leadership:
Manage and lead the production and QC team, including hiring, training, and performance evaluation
Foster a collaborative and efficient work environment
Provide ongoing coaching and development opportunities for team members
Ensure clear communication and alignment of team goals with overall company objectives
Process Improvement:
Continuously assess and improve production processes to enhance efficiency and quality
Implement lean manufacturing principles and other best practices
Lead initiatives to reduce waste, optimize resources, and improve overall production performance
Stay updated on industry trends and advancements in production and QC technologies
Collaboration and Communication:
Work closely with other departments, such as Finance, PD, Marketing, Amazon and Sales, to ensure alignment and support for production goals
Communicate production status, issues, and updates to senior management
Coordinate with suppliers and vendors to ensure the availability of high-quality materials and components
Facilitate cross-functional meetings to address production and quality challenges
Regulatory Compliance:
Ensure compliance with all relevant regulatory and industry standards
Prepare for and manage internal and external audits
Implement corrective actions and improvements based on audit findings and customer feedback
Qualifications:
Bachelor’s degree in Engineering, Manufacturing, Quality Management, or a related field
Minimum of 5 years of experience in production management and quality control, preferably in a manufacturing environment
Strong leadership and team management skills
In-depth knowledge of production processes, quality control methodologies, and lean manufacturing principles
Excellent problem-solving and analytical skills
Proficient in using production management and quality control software/tools
Strong communication and interpersonal skills
Ability to work under pressure and manage multiple tasks effectively
Detail-oriented with a commitment to producing high-quality work
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Seniority level
Executive
Employment type
Full-time
Job function
Quality Assurance
Industries
Internet Publishing
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