Director of Population Health Clinical Operations

Job Summary

Provides oversight of clinical operations aligned with a management and improvement framework within the Office of Population Health (OPH). The Director provides strategic leadership for development, deployment, and optimization of population health clinical services by directing, coordinating, and managing clinical teams within OPH with a focus on integrated cross-disciplinary services toward programmatic and health system goals. The Director will lead teams including care management, community health, and have matrix oversight of behavioral health operations in ambulatory and remote settings to ensure optimal care for priority patient populations within Johns Hopkins Medicine and affiliated practices. This role has accountability for care transitions of OPH priority populations between care settings, inclusive of outpatient, inpatient, and post-acute care. . The Director of Clinical Operations reports to the Executive Director of Clinical Services in the Office of Population Health.

Responsibilities include: Contributing to the mission and goals of Johns Hopkins Medicine by leading strategic initiatives to iterate, refine, and improve the OPH population health clinical services model; assuring compliance with all applicable federal, state, and local regulatory agencies and programmatic requirements; leading and managing the identified clinical teams, and support of OPH initiatives in services of JHM entities and other partners.

Qualifications

• Work requires a Bachelor’s degree in Nursing (BSN) or in another healthcare related field such as occupational therapy, social work, psychology, or counseling with professional licensure or registration in a clinical field.
• Requires Registered Nurse licensure in Maryland without restrictions as well as eligibility for licensure in all states where OPH is actively managing patients.
• Requires a Master’s degree in Nursing, administration, or a closely related clinical field.
• Certification in Care Management or Care Management Administration within 6 months of hire
• Certification in Case Management (CCM) preferred.
• Minimum Seven (7) years clinical practice with prior experience in ambulatory settings or population health programs.
• Minimum three (3) years in a manager or other leadership role related to care management or care coordination