Director of Operations Manager

Company Overview

Are you looking for an organization where your voice is heard? Are you excited by the idea of making changes and building up your department? Do you value teamwork and building strong relationships with your team? If so, the OnePointe Solution's team could be a perfect fit. Our core values Hungry, Humble, Smart - are derived from Patrick Lencioni's "Ideal Team Player." We look for individuals that embody these values by being self-motivated to go above and beyond their responsibilities, sharing credit where due and offering praise to others, and are highly emotionally intelligent.

Summary

As the Senior Operations Manager at OnePointe Solutions, you will oversee and enhance operational efficiency and quality across multiple departments. This role is crucial for managing the quality assurance team, collaborating with the project management team on contract jobs, and ensuring that operational practices protect the company's interests and facilitate timely payments.

Supervisory Responsibilities

• Yes.
  
  

Duties/Responsibilities

• Evaluate and enhance the efficiency and performance of logistics, customer service, and quality assurance departments.
• Manage the quality assurance team, ensuring all products and services meet the stringent standards expected by clients and regulatory bodies.
• Actively collaborate with the project management team on contract jobs, providing operational insights and support to ensure project success.
• Review contract documents thoroughly to ensure all terms and conditions protect the company's interests and comply with legal standards.
• Oversee the preparation and submission of pay applications, ensuring they are complete and accompanied by necessary documentation to facilitate timely payments.
• Develop strategies for inter-departmental collaboration to streamline operations and improve overall service delivery.
• Identify bottlenecks and operational challenges and implement effective solutions.
• Serve as a key liaison between various departments to ensure alignment of projects and tasks with company objectives.
• Facilitate communication and coordinate efforts between quality assurance, project management, and other operational departments.
• Monitor and report on the performance of managed departments, providing regular updates to executive management.
• Lead initiatives for process improvement and operational excellence across the company.
  
  

Required Skills/Abilities

• Strong analytical and problem-solving skills, with the ability to manage complex projects and multi-task effectively.
• Excellent interpersonal and communication skills, capable of working with diverse teams and stakeholders.
• Experience in reviewing legal documents and managing financial applications is essential.
• Demonstrated leadership skills with the ability to inspire and motivate teams.
  
  

Education And Experience

• Bachelor’s degree in business administration, Operations Management, or related field; master’s degree or relevant certifications preferred.
• Minimum of 5 years of experience in operations management, with a proven track record in managing quality assurance and collaborating with project management teams.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  

AAP/EEO Statement

OnePointe Solutions provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.