The Director of Operations is an administrative professional who manages supply chain operations for the company. The Director of Operations plays a crucial role in ensuring the smooth operations and profitability of the company’s branches for a specific client. This position conducts operational analyses and audits current procedures to monitor and improve the efficiency of operations and client satisfaction.
Essential Duties And Responsibilities
The essential functions include, but are not limited to the following:
Oversight of Daily Operations: The Director of Operations supervises the daily activities of each branch in their geographic area. This includes managing site performance, and ensuring efficient processes that ensure compliance with company, client, local, state, and Federal policies and regulations.
Staff Management: responsible for employee performance, development, and engagement across their region. This involves coaching, talent management, and addressing performance gaps.
Process Implementation: develops and implements operational processes to enhance efficiency and consistency across multiple locations.
Financial Monitoring: track financial performance, analyze data, and make informed decisions to optimize profitability.
Interpret and share location statistics with key stakeholders
Reviewing and interpreting of operating information as appropriate; coordinating and developing periodic operating analyses
Providing advice and assistance to top management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures
Representing the organization at various community and/or business meetings; promoting existing and new programs and/or policies
Oversight and supervision of up to 4 direct reports
Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, And Abilities)
Associate or Bachelor's degree in logistics, supply chain, business management or related field preferred
Four (4) years or more of work-related experience in logistics, warehouse, or industry-related field preferred Systems
Directly related management expertise in fiscal services, administration, and human resources gained through either 4-years of equivalent-level work experience or completion Bachelor’s Degree in business management or related discipline
Knowledge of warehouse management principles, practices, and procedures
Knowledge of organizational structure, workflow, and operating procedures
Knowledge of budgeting cost estimating, and fiscal management principles and procedures
Knowledge of applicable legislation, standards, policies, and procedures within specialty area
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Strong presentation skills to engage with motor carriers, clients, and other stakeholders
Skill in examining operational procedures, formulating policy, and developing and implementing new strategies and procedures
Employee development skills
Ability to supervise and train employees including organizing, prioritizing, and scheduling work assignments
Ability to communicate effectively orally and in writing
Ability to foster a cooperative work environment
Non-Essential Duties And Responsibilities
The non-essential functions include, but are not limited to the following:
Speaking with Motor Carriers and checking compliance
Communicating with other departments on updates, meetings, and other as needed
Interviewing and recruiting for Riverstone staff
Other duties as assigned
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and manipulate various objects. Occasionally the employee will be expected to move boxes, and manipulate objects in various directions. This position may require extended work hours and travel.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
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