Director of Operations
Director of Operations
SmartSource Technical Solutions
Atlanta, GA
See who SmartSource Technical Solutions has hired for this role
SmartSource is looking to hire a Director of Operations for a direct-hire, fully remote position.
The candidate would preferably be based in Atlanta, GA, but we are open to applicants located anywhere in the Southeastern USA.
Objectives of this role
- Collaborate with project and account managers in the development of performance goals and long-term operational plans
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
- Set strategic goals for operational efficiency and increased productivity
- Work with project managers in the development of financial and budgetary plans
- Analyze current operational processes and performance, recommending solutions for improvement where necessary
Responsibilities
- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
- Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
- Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
- Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
- Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment
Required skills and qualifications
- Ten or more years in a senior leadership role in a field related to our industry
- Masterful organizational, communication, and leadership skills, backed by previous professional success
- Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
- Strong working knowledge of industry regulations and legal guidelines
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in business administration or related field
- Experience in developing budgets and business plans
- Superior negotiation skills for both internal and external purposes
- Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)
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Seniority level
Director -
Employment type
Full-time -
Job function
Management -
Industries
Information Technology & Services
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
401(k)
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