Director of Operations

Description of the Position:

The Director of Operations is responsible for managing all aspects of a multi-site supply chain operation. The Director of Operations will provide overall direction and oversight in the areas of performance, P&L management, customer relations, continuous improvement, and Associate development. Will follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed. In addition, the candidate will observe all company safety rules and assist in enforcement as appropriate.

Requirements:

• Qualified candidates should have at least 5 years management experience in a high volume, fast paced 3PL warehousing and transportation environment.
• Comprehensive knowledge of large warehousing operations, including packaging, is necessary: experience in consumer packaged goods (CPG) distribution preferred.
• Bachelors' Degree in Logistics, Industrial Engineering, or a related operations discipline preferred.
• A broad range of management skills is required with particular emphasis on leadership, supervision, motivation, communication, and planning.
• Must be able to give and receive innovative, creative and helpful feedback for team growth, productivity and profitability.
• We are searching for candidates with strong, demonstrated experience effectively managing hourly and salaried staff.
• Experience with performance management systems, progressive discipline and safety reporting is required.
• Experience with the fiscal components (budgeting, cost controls, etc.) of facility management is required.
• Candidates must have knowledge of OSHA and other regulatory requirements.
• Experience in Lean / Six Sigma. Certification preferred.
• Strong customer service skills and experience are required.

Responsibilities:

• Direct the operations of warehouse, packaging, and logistics managers to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short- and long-term goals to meet organizational objectives. Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property. Ensure compliance with all company, customer and government/regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels -- managing labor costs, overtime and retention.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.