Director of Operations
Director of Operations
Florida Legal Collections, P.A.
Stuart, FL
See who Florida Legal Collections, P.A. has hired for this role
Are you ready to join an A-Team? Do you thrive on challenges and excel in dynamic, fast-paced environments? If your answer is a resounding "yes," then congratulations — you've found your perfect match!
(Important: You will be evaluated based on your ability to follow directions) To embark on this exhilarating journey, we're asking you to step into the spotlight and showcase your passion. How? By calling 772-212-2374.
At Florida Legal Collections, P.A., we're not just a collections team; we're a force to be reckoned with. Right now, we're looking for an exceptional Director of Collections Operations who is ready to lead with innovation and drive our team to new heights.
Key Responsibilities:
- Lead and collaborate with the Collections Manager and team to develop and execute strategies that optimize collections processes, enhance efficiency, and maximize recovery rates.
- Drive innovation by exploring and implementing cutting-edge technologies and methodologies to improve collections outcomes.
- Establish and refine key performance indicators (KPIs), providing ongoing analysis and actionable insights to enhance team performance.
- Foster a culture of collaboration and continuous improvement to streamline processes.
- Conduct performance evaluations and provide coaching to team members, identifying growth opportunities and ensuring alignment with organizational goals.
- Utilize data-driven insights to forecast trends, mitigate risks, and adapt strategies proactively.
Key Competencies:
- Proven leadership experience in collections operations, demonstrating a track record of driving results and fostering a culture of innovation and excellence.
- Exceptional communication skills with the ability to build strong relationships and influence stakeholders at all levels.
- Strong analytical skills, adept at interpreting data to make informed decisions and drive continuous improvement.
- Proficiency in collections software and tools, leveraging technology to optimize operations and achieve strategic objectives.
Experience Required:
- Minimum of 3 years of progressive experience in collections management, with a demonstrated ability to lead teams and achieve ambitious targets.
Salary:
- Competitive annual salary, commensurate with experience and skills.
Benefits:
- Comprehensive health, dental, and vision insurance coverage.
- 401(k) matching program and other financial benefits.
- Generous paid time off and holidays to support work-life balance.
Schedule:
- Enjoy a standard 8-hour day shift, Monday to Friday, with flexibility as needed.
Location:
- Discover your new home base in Stuart, FL 34994. (Relocation assistance available.)
Our Mission and Culture:
At Florida Legal Collections, P.A., we're driven by more than legal expertise; we're dedicated to creating positive change. We champion causes like ending human trafficking and foster a workplace culture built on respect, teamwork, and open communication. Join us in a collaborative environment where your ideas will thrive, and your voice will be heard.
Ready to take on this exciting opportunity? Dive into this journey with us and let's make a difference together. We look forward to virtually meeting you and discovering the unique talents you'll bring to our team.
Learn more about us: Florida Legal Collections, P.A.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management -
Industries
Collection Agencies
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401(k)
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