Director of Operations

Home By CW Urban is the homebuilding arm of the CW Group, a leading real estate development group specializing in master planned communities, residential lots, urban in-fill communities, and mixed-use properties across Utah. We prioritize value creation through innovative land planning, progressive architecture, and exceptional project execution, enhancing communities and delivering superior returns.

JOB DESCRIPTION SUMMARY The Director of Operations provides leadership for the purchasing, construction, and warranty departments to ensure optimal productivity and efficiency.

DUTIES INCLUDE (but not limited to):

• Oversee purchasing, construction, and warranty teams.
• Develop and maintain business plans for manufacturing operations, including program requirements, labor hours, production cycles, and costs.
• Implement and manage a purchase order and construction scheduling system.
• Establish, update, and monitor key metrics for purchasing, construction, and warranty teams.
• Develop and manage purchasing and procurement policies to procure resources at the lowest total cost while meeting quality standards.
• Contribute to product strategy and research & development efforts for new products.
• Establish production and quality control standards, develop budget, and cost controls, and manage product orders.
• Guide the development of manufacturing process plans, including personnel, materials, subcontractors, facilities, and equipment requirements.
• Provide production and operating reports to measure team progress and success.
• Resolve operational, manufacturing, and maintenance issues to minimize costs and prevent delays.
• Oversee field operations, production schedules, and ensure quality control to meet company standards and homeowner expectations.
• Set build times for each project plan and coordinate schedules accordingly.
• Ensure construction department compliance with safety standards (OSHA and state regulations).
• Collaborate closely with the sales team to enhance customer experience throughout the build and warranty processes.
• Member of the Executive Leadership Team collaborates with ELT to set company goals, objectives, mission, vision, and values.
• Maintain a deadline-driven, punctual, and focused approach to operations.

EXPERIENCE

• 8+ years’ experience with a production homebuilder is required
• 3+ years’ experience in a management level position
• Ability to oversee multiple projects at one time
• Excellent communication, team building, resource management and conflict resolution skills necessary
• Strong negotiation skills to resolve field issues with subcontractors, customers and internal teams
• MS Office skills required, including Word, Excel, and PowerPoint, Newstar operating system experience preferred.

Benefits:

• Competitive salary and benefits package
• Opportunities for career advancement in a dynamic work environment