Working Title Director of Operational Effectiveness and Optimization
Appointment Type EHRA Non-Faculty
Position Number 20065456
Vacancy ID NF0008304
Full Time/Part Time Full-Time Permanent
FTE 1
Hours per week 40
Position Location North Carolina, US
Qualifications
Hiring Range Dependent on Qualifications
Proposed Start Date 08/05/2024
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation’s leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow’s health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary
The primary purpose of the position is to improve business operations supporting the School’s mission along with the Senior Executive Director of Research Administration and members of the Sponsored Projects Administration Office ( SPAO ). This position will plan and execute executive level projects, transform research administration operations, and develop continuous improvement competencies school wide.
The Director for Operational Excellence and Optimization Office includes the direct oversight of the Process Improvement Analysts, Training and Development Specialists, Research Administrator Subject Matter Experts, and Compliance and Regulatory Subject Matter Experts, as well as leadership responsibilities that include strategic thought partnership, mentorship, representing the Office in the absence of the Senior Executive Director of Research Administration, campus engagement with university leaders, and will always lead the most complex projects.
Primary Responsibilities of the position include but are not limited to the following:
Innovative Transformation Leadership: Provide leadership and direction for major projects at the School. Network with the campus/school community to identify school wide opportunities and propose solutions, services, processes, or capabilities that align with the School’s priorities and, are high-impact or add significant value or efficiencies. Lead and facilitate the development of workflows, project plans, operating procedures and reporting required for the evaluation and adoption of new processes, systems, and technologies. Work closely with the Senior Executive Director of Research Administration and School partners to gain a deep understanding of the goal of the project and what success ultimately looks like.
Project and Change Management: Oversee the analysis, design, documentation, and implementation process for complex school-wide or high priority projects. Provide guidance on feasibility and appropriateness of proposed solutions and seek alternative solutions when available. Design, test and implement solutions in School systems and processes. Monitor deliverables throughout the project lifecycle to ensure completeness, consistency, and quality. Introduce a set of tools and methodologies that enable continuous quality improvement. Manage the people side of change to ensure successful implementation, adoption, and reinforcement. Responsible for goal setting, progress reporting, project deliverables, implementation, and evaluation for designated projects. Deliver tangible and quantifiable process and operational improvements. Proactively flag issues or barriers to success and work with the project team to create a relevant action plan. Escalate issues that cannot be solved directly by the project team to the Senior Executive Director of Research Administration via the established process.
This position and their team will also support high-complexity research submissions and awards within the Schools’ Centers, Institutes, and Departments that are engaged in a substantial amount of externally funded research and feature complex, cross-disciplinary research collaborations and partnerships within the School. This position in collaboration with the Senior Executive Director of Research Administration, will be responsible for strategic planning and strategy setting for the Office. The Director must be an exceptional research administration strategist, adept communicator, expert collaborator, and superior project manager with the ability to build trust, inspire confidence, manage change, and work in partnership with multiple units within the School and the university to transform and manage critical research administration operations. The Director will have supervisory responsibilities over subordinate professional and administrative staff, full oversight and direct supervisory responsibility.
Minimum Education And Experience Requirements
Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent research productivity or professional-level background in sponsored research administration, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution.
Required Qualifications, Competencies, And Experience
Extensive knowledge of research administration practices, policies, and procedures.
Extensive knowledge of federal and state grant and contract guidelines and application and submission processes.
Extensive knowledge of the Office of Management and Budget ( OMB ) uniform guidance for federal research awards.
Preferred Qualifications, Competencies, And Experience
Understanding of complex school and institution wide projects and/or strategic and operational reviews, preferably within a higher education or non-profit environment
Advanced proficiency with Microsoft PowerPoint and Excel
Supervisory Experience Including Managing And Mentoring Others
Strong leadership skills, experience leading knowledgeable subject matter experts, and developing staff.
Strong communication skills
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/284037
Posting Contact Information
Department Contact Name and Title Alyssa Boschetti - HR Consultant
Department Contact Telephone or Email alybos@unc.edu
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Higher Education
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