Director of Online Admissions

Director of Admissions

American Public University System

Position Summary

Are you a dynamic leader who can tackle complex challenges and build connected and cohesive teams? If so, our newly created Director of Admissions position might be for you.

As the Director of Admissions, you will shape the direction of our student recruitment efforts and ensure we compete successfully in a global marketplace as we work to expand our admissions team in support of American Public University (APU) student enrollment.

You will lead this specially equipped, remote team as they work to serve students with diverse goals and needs, including working adults, parents, and first-generation college students.

This role allows you to innovate, make strategic decisions, and drive continuous improvement as you build and manage the team's day-to-day operations.

Key Responsibilities

• Lead the APUS Admissions team to achieve strategic goals and ensure compliance with state and federal regulations. Including day-to-day operations, hiring, training, coaching, evaluation, and personnel development.
• Develop and implement departmental policies, procedures, and infrastructure to align staff responsibilities and enhance departmental effectiveness and efficiency.
• Provide leadership in developing systems, programs, and services, creating a student-centered, customer service-oriented environment, ensuring ease of entry into APUS, and upholding university policies and admission requirements.
• Evaluate the effectiveness of admissions activities and recommend innovative methods for continuous improvement.
• In conjunction with the VP of Admissions, establish long—and short-range departmental goals, objectives, and strategies.
• Maintain and improve systems and reporting to evaluate new students' progress from application to course completion.
• Cultivate and maintain effective relationships with faculty, executives, and other staff to address the needs of new students.
• Inform, upskill, and educate other departments, leadership, and external organizations through presentations/briefings.
• Assist and advise academics and other student-facing units in establishing their goals.
• Stay informed of new developments in distance and higher education to ensure our processes meet the needs of new students.
• Keep informed of revisions to admissions policies, best practices, and legislative developments.
• Participate in university-wide initiatives.
• Travel to physical locations for leadership meetings & events (occasionally %)
  
  
  

Qualifications

• 10 years of experience in higher education admissions. (required)
• 5 years of management experience. (required)
• Bachelor’s degree. (required)
• Prior Director of Admissions experience. (preferred)
• Remote team management experience. (preferred)
• Master’s degree. (preferred)
• Understanding of best practices in the higher education industry, particularly in Admissions and Enrollment Management.
• Understanding the needs of adult learners and non-traditional students.
• Excellent verbal and written communication skills.
• Ability to learn quickly and thrive in a high-energy, fast-paced environment.
• Exceptional organizational skills and the ability to work under time-sensitive deadlines.
• Strong problem-solving and analytical skills.
• Strong interpersonal skills and the ability to collaborate with cross-functional teams.
• Ability to work independently and make autonomous sound decisions.
• Ability to monitor and ensure compliance with institutional and regulatory guidelines pertaining to Admissions functions.
  
  
  

Core Competencies

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Ensures Accountability: Holding self and others accountable to meet commitments.
  
  
  

Role Competencies

• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Directs Work: Providing direction, delegating, and removing obstacles to get work done.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  
  
  

About Us

American Public University System (APUS) is an Online University with over 100,000 students, based in Charles Town, WV.

American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare, and government settings.

We emphasize providing quality and affordable education to our nation’s military and public service communities, partnering with and committing to helping students realize the dream of higher education and the opportunities it brings.

Equal Opportunity Employer Statement

It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate based on race, color, religion, creed, sex, age, national origin, sexual orientation, physical, mental, or sensory disability, or any other characteristic protected by law.

Colorado, California, Washington, and NYC Pay Transparency Statement

If you are a resident of Colorado, California, Washington, or New York City, and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to recruiting@apei.com