Director of Learning and Development

Step into the world of beauty innovation with us! As a part of our globally recognized brand, you'll join a vibrant team that's at the forefront of shaping the future of beauty. At Client, we celebrate creativity, drive product innovation, and offer diverse career growth opportunities, including mentorship and training programs to support your professional journey. Experience our global presence, engage with diverse markets and cultures, and contribute to our commitment to corporate social responsibility. Make a difference through our sustainability, philanthropy, and diversity initiatives, aligning your career with purpose and values.

Key Responsibilities:

1. Develop Training Strategy:

• Design and implement a comprehensive training strategy with tailored plans, materials, and resources for various roles and technical proficiencies.
• Identify training needs and develop programs to bridge skill and knowledge gaps.

1. Training Program Development, Management, and Implementation:

• Lead the creation of engaging training materials, including workshops, webinars, videos, and reference materials.
• Ensure content is current and relevant, aligning with the latest tools and processes.
• Collaborate with senior leadership to align training initiatives with business objectives.
• Manage training logistics, including scheduling, resource management, delivery requirements, and communications.
• Develop Train-the-Trainer programs and facilitate sessions as needed for effective knowledge transfer.

1. Stakeholder Engagement:

• Collaborate with cross-functional teams (product, engineering, operations, HR, and commercial brand and e-commerce teams) to ensure cohesive training efforts.
• Communicate effectively with global stakeholders to meet diverse cultural and regional training needs.

1. Measurement and Evaluation:

• Develop metrics to assess training program effectiveness and drive continuous improvements.
• Conduct regular evaluations and report training outcomes to senior leadership.

1. Change Management:

• Support change management initiatives by communicating the benefits of new tools and processes.
• Address employee concerns and resistance, collaborating with program management and change management teams for smooth transitions.

Qualifications:

• Bachelor’s degree in Business, Information Technology, Education, Human Resources, or a related field; Master’s degree preferred.
• Proven experience leading large-scale training programs, ideally within the context of a company-wide digital transformation in matrixed organizations, preferably in a global setting. Experience from a top-tier consulting firm is a plus.
• Deep knowledge of e-commerce platforms, digital technology, and industry best practices, with direct experience in developing training for enterprise PIM systems.
• Self-starter with strong initiative, energy, independence, accountability, and attention to detail. Proactively identifies opportunities, navigates ambiguity, and translates strategy into action.
• Creative problem-solver with a track record of developing effective training programs and content.
• Excellent written and oral communication skills, including the ability to craft compelling content, tailor messages by audience, and facilitate in both virtual and live environments.
• Deadline-oriented, with the ability to manage multiple tasks and priorities in a fast-changing environment.
• Ability to navigate and influence a complex global organizational structure, develop rapport and relationships globally, and manage multiple stakeholder groups.
• Proficiency in using training management systems and e-learning platforms.

Ready to shape the future of beauty with us? Apply now and join our dynamic team!