Director of Food & Beverage

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.

The Opportunity

We are seeking a Director of Food and Beverage, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville!

The Director of Food and Beverage forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort.

Responsibilities Include (but Are Not Limited To)

• Management of the day-to-day life of the Department, both at the operational and administrative levels.
• Directing and controlling the activities of the various departments of the F&B Department to ensure the application of the Four Seasons quality standards, policies and procedures.
• Performing the necessary controls in all areas of the F&B Department to ensure that quality standards are met.
• Prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department.
• Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance.
• Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies.
• Monitor the proper management of the Department's payroll.
• Regularly monitor the F&B staff to ensure that none of the F&B departments are in difficulty.
• Establish rational annual income and expenditure plans for the F&B.
• Concentrate its efforts on maximizing the Department's profit and controlling costs.
• Contribute to the development of the hotel's annual marketing plan, taking advantage of all Departments to increase revenue and improve the hotel's image.
• Work closely with the General Management, Chefs and Sommelier to design the cards/menus.
• Communicate with all Departments of the hotel on business fluctuations and developments, special guests and groups.
• Develop excellent relationships with guests, regulars and group contacts in order to provide a quality and personalized service to the guests.
• To be present on the operations and to position oneself as an interlocutor of choice.
• To work in harmony with colleagues and supervisors.
• Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Food and Beverage employee.
• Respond according to the crisis management plan to any hotel and residencies emergency or safety situation.
• Comply with Four Seasons standards for Food and Beverage, while working harmoniously and professionally with co-workers and planning committee.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
  
  

Preferred Qualifications And Skills

• College degree preferably specializing in hotel/restaurant management experience is required.
• Five to seven years previous experience in food & beverage department head position.
• Excellent communication skills and a strong, innovative mindset
• Strong community relations
• Ability to motivate and lead a team of professionals
  
  

About Four Seasons Hotel & Private Residences Nashville

Nashville, a city of rich culture & home to Southern hospitality. Superb residences set high above the downtown buzz with far-reaching views of the Cumberland River and city skyline. 40 stories high, with 235 keys (42 suites) and 143 residence units the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel features 19,200 sq ft of meeting space, a Southern Italian restaurant, a luxury spa and an outdoor pool deck.

Service Culture

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What To Expect

• Dynamic Employee Culture where you are encouraged to be your true self!
• Inclusive and diverse employee engagement events all year-round
• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
• Sick Pay, Disability Coverage and Life Insurance
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complementary Uniforms and uniform care
• Complimentary Employee Meals
• Comprehensive learning and development programs to help you master your craft.
• And so much more!
  
  

Visa Requirements

Authorization to work in the United States is required for this role.

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf