The Director of Enterprise Applications will be responsible for ensuring the enterprise IT Finance, Accounts Payable / Receivable, Procurement, HR, Recruiting, Payroll, Time Entry, Learning and other corporate systems are operational, evolving with both technology capabilities and corporate needs, and the support partners are meeting our IT operations performance targets.
This position reports to the Chief Information Officer, is based in Houston, Texas, and will manage third party applications providers and service delivery partners supporting 40+ locations and more than 5,000 people.
Skills & Critical Tasks
Extremely organized, able to plan out process improvement plans and monitor adherence to company-defined requirements and key performance indicators
Strong experience directing and managing IT support partners (systems integrators and IT support) and service desk / escalation models (Tier 0 – Tier 4)
Experienced with on/near/offshore support models
Expert at working with system’s stakeholders to support new enhancement / functionality requests; prioritization and justification of them; roll out mapping.
Expert at managing system upgrades and testing of upgrades and interfaces.
Strong familiarity with Microsoft Dynamics 365 Finance AND/OR Ceridian Dayforce HR & Payroll. Preferably familiar with both.
Familiar with business functionality in HR, Payroll, Time Entry, LMS, Finance, GL, AR, AP, Expenses, Procurement, Reporting, union pay table models.
Familiar leveraging Microsoft Power BI for report creation and analysis.
Familiar with datalake models.
Qualifications
Minimum 10 years experience with designing and supporting enterprise applications
Must have 5+ years experience with Dynamics for Finance and/or Dayforce
Minimum of 10 years experience in vendor management – specifically with systems integrators and IT support partners
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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