Since its origins in 1890 as one of the three main divisions of the University of Chicago, the University of Chicago Press has embraced as its mission the obligation to disseminate scholarship of the highest standard and to publish serious works that promote education, foster public understanding, and enrich cultural life. Through our books and journals, we seek not only to advance scholarly conversation within and across traditional disciplines but, in keeping with the University of Chicago's experimental tradition, to help define new areas of knowledge and intellectual endeavor.
Job Summary
The Director of Distribution & Warehouse Operations will report directly to the Director of the CDC. This position will be responsible for seven direct reports: receiving/inventory control manager, production manager, return processing manager, digital print manager, building engineer, warehouse operation analyst and administrative assistant. This position will be responsible for directing the day-to-day activities of the distribution and fulfillment of customer orders which also includes overseeing the digital print center in support of CDC’s client business. In addition, the Director will be responsible for facility management of two buildings (275,000 sq. ft.) and preparing and managing a $3.5m budget.
Responsibilities
Directs the day-to-day distribution and fulfillment operations of all warehouse departments: receiving, inventory control, pick/pack/ship, returns processing, digital print center.
Daily facility management of two buildings (275,000 sq. ft.) which includes ensuring a clean, secure, and functional work environment for employees.
Reviews key performance metrics to ensure desired results are achieved, the facility is operating efficiently, and corrective and preventive actions are created and implemented when necessary.
Manages vendor relationships with freight carriers, packaging and warehouse supply companies, material handling and equipment suppliers, property maintenance and building security.
Oversee management of the Transportation Management System (TMS) which includes ensuring carrier freight rates (UPS/FEDEX/USPS) are updated accurately and timely.
Ensures customer shipping requirements (i.e. Amazon) are met in a timely manner to avoid charge backs.
Oversees operational relationship with our third-party in-house digital printer and ensure clients digital print needs are met.
Ensures warehouse staff complies with safety rules, policies, procedures, and training requirements.
Directs and coordinates capital improvement projects for two CDC warehouse facilities.
Manages performance reviews and sets goal for department managers.
Collaborates with Human Resources on union related policies, staffing and attendance issues.
Assist CDC Director on implementing initiatives that support and enhance CDC’s operations and long-term goals.
Identifies operational goals and oversees allocation of resources to meet priorities. Ensures compliance of staff with organizational, University and other relevant policies and guidelines.
Oversees the management of human resources activities for staff and academic employees, including the academic appointment processes, hiring, orientation, performance planning and compensation, staff development, and employee relations.
Performs other related work as needed.
Education:
Minimum Qualifications
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
Preferred Qualifications
Education:
Bachelor’s degree.
Advanced degree.
Experience:
Ten years of distribution and fulfillment leadership experience.
Proven track record as a senior manager and leader in a distribution center.
Experience working with a unionized workforce.
Familiarity with Amazon’s shipping guidelines.
Understanding of scholarly and academic book publishing industry.
Knowledge of digital printing.
Certifications:
Sig-sigma and lean management knowledge.
Preferred Competencies
Leadership skills.
Knowledge of book publishing functions.
Good verbal and written communication skills.
Strong interpersonal skills and ability to cultivate relationships.
Motivate and nurture staff.
Commitment to providing a high level of service and working in a team environment.
Attention to detail.
Tactical and strategic thinker.
Handle confidential information with the utmost discretion.
Ability to multi-task and handle tight deadlines.
Proven ability to deliver high quality service.
Familiarity with digital distribution of content.
Application Documents
Resume (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Administration & Management
Role Impact
People Manager
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
40
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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Seniority level
Director
Employment type
Other
Job function
Management and Manufacturing
Industries
Higher Education
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