Director of Distribution & Delivery Operations

Mercaso is hiring a Director of Distribution & Delivery Operations to support our continued growth. You will be a key leader in managing our growing warehouse, including expanding our warehouse management systems, growing our team, managing our fleet and scaling safely and profitably.

Mercaso is the leading online wholesale app in the U.S. for convenience, grocery and household goods, serving over 2,000 convenience stores, mini-marts, liquor stores, gas stations and restaurants in Greater Los Angeles. Our mission is to make life easier for small store owners and give them a fighting chance to survive and thrive. We have a next-generation technology platform (www.mercaso.com), delivery routes all over L.A., and a 40,000 sqft fulfillment center based in City of Commerce, CA.

Most importantly, we have an amazing culture, where we value every single person from CEO to delivery driver.

Our Director of Distribution & Delivery Operations brings the following:

• Demonstrated success managing all aspects of a warehouse and distribution
• Demonstrated success designing and implementing Warehouse management systems (WMS)
• Passion for labor management and labor management systems. Experience hiring, coaching and managing part-time and full-time employees
• Demonstrated success owning a fleet
• Experience owning profit and loss, operations budget
• Experience identifying and moving to new facilities
• Passion for continuous improvement and process optimization
• Bi-lingual language skills a plus (Spanish, Korean, other)
• While you will manage a growing team, you must be willing to roll up your sleeves and make things happen

Our Director of Distribution & Delivery Operations will:

• Manage all aspects of our current warehouse operations
• Manage a team of direct and indirect part-time and full-time employees
• Manage a budget and Profit & Loss
• Implement and improve warehouse management systems and processes
• Manage a growing fleet, identifying best practices in safety, on-time delivery, employee satisfaction and customer satisfaction

This is a full-time salaried position where you are onsite in our Commerce, CA warehouse (zip code 90040).