Director of Claims

The Director of Claims is a member of the Critical Path Controls division’s management team and is responsible for the focus group that provides claims avoidance and claims management services to clients.

Work location will be a hybrid of remote and client sites with occasional visits to the corporate office in Bethesda, Maryland.

Essential Functions

Claims Group

• Develop, manage, and direct a staff of professionals to perform claims services
• Support clients in the identification, quantification, and mitigation of schedule related risks
• Perform construction claims analysis including as-built schedule preparation, schedule analysis, document review and organization, key issue analysis, graphic exhibits, and input to expert reports
• Creation of Time Impact Analyses (TIAs) and Requests for Equitable Adjustments (REAs)
• Analyze and prepare analysis of project-costs for direct, indirect, time-related events.
• Develop and analyze contractor loss of productivity claims
• Analyze delays, both contemporaneously and forensically using industry recognized methodologies
• Work with project leaders to understand assigned project responsibilities and keep projects on schedule
• Communicate progress and expectations, escalating problems to the K2 management team timely for awareness or resolution
• Responsible for managing the group's budget on a weekly, monthly, and yearly basis, including but not limited to staffing, consultants, and software. Provide reporting that aligns with the budget management practices of other K2 groups.

Business Development & Strategy

• Develop business development strategies and partnerships with key stakeholders
• Research technology advancements in construction project controls and contribute expertise to proposals
• Develop K2 vision, strategy, and roadmap for the claims group
• Responsible for new proposals, contract negotiations and timely invoicing and collections

Required Education and Experience

• Bachelor’s degree in engineering, architecture, construction management or a related discipline
• 15+ years of claims experience in the construction industry
• Hands-on experience preparing formalized claim deliverable documents on behalf of contractors and subcontractors (includes labor productivity claims, forensic schedule analysis, and time impact analysis).
• Expert report preparation, litigation support, and testimony experience is a plus
• Strong understanding of the Critical Path Method of scheduling theoretically and as it applies to the project
• Understanding of schedule delay principles and techniques
• Ability to understand and accurately interpret construction documents (drawings, specifications, contracts/general conditions) at all levels of design
• Ability to understand and analyze construction project cost reports, labor distribution reports, and other project accounting information
• Outstanding verbal and written communication skills
• Proficiency in Primavera P6 and Microsoft Office Suite
• Strong analytical and problem-solving skills
• Detail oriented with the ability to manage multiple priorities in a fast-paced environment
• Ability and experience developing policies and procedures for construction projects
• Capable of working independently and as a team member under tight deadlines with changing priorities
• Skilled at developing relationships with owners, subcontractors, senior leaders, and project teams
• Committed to quality and integrity
• Excellent organization and time management skills
• Self-motivated and trustworthy
• Customer service driven

Preferred Experience

• AACE International Certifications (Certified Cost Professional – CCP, Certified Forensic Claim Consultant – CFCC)
• Experience working for a general contractor or MEP contractor