Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come alive with adventure in the heart of the Colorado Rockies. When the mountains are calling, Vail is like nothing on earth. Our Resort is situated at the front door of this history-rich village, steeped in pioneering spirit and untamed refinement, with legendary Vail Mountain just steps away. Come and celebrate the great outdoors with us – best experienced through our team’s passion and excitement for unparalleled adventure – then recharge in our award-winning Spa and cap off your days with an al-fresco swim under the stars.
Director of Catering
About The Role
The Director of Catering oversees all aspects of the Event, Catering and Conference Services Department, reporting to the Director of Marketing. This includes the selling, servicing and financial management of the events taking place at Four Seasons Resort and Residences Vail. This leadership role requires vision and financial planning skills, excellent communication skills and people leadership. Financial acumen is essential for success in planning for and executing upon an operating budget for sales and servicing of event spaces.
What You Will Do
Manage, supervise, and drive the Event, Catering, and Conference services team in alignment with the overall goals and objectives of the Resort.
Monitor, and act on any necessary changes or adjustments to the catering forecast and booking pace while driving the team to achieve results.
Oversee and submit the catering forecast on a bi-weekly basis to the Director of Marketing and the Director of Finance.
Drive and optimize revenue generation through product, pricing, guidelines, up-selling, and forecasting.
Oversee all hiring, performance evaluations, disciplinary actions, incentive monitoring, and processing for all Event, Catering and Conference Services team members.
Approximately twenty percent of time allocated to actively prospecting and soliciting clientele, developing, and maintaining local corporate catering accounts through sales calls, events, and on-site entertainment.
Manage and execute events, catering, and conference services for key accounts including hotel ownership, key legacy groups, and VIP accounts.
Maintain and monitor the accuracy and effectiveness of all written communication from the Catering Team.
Ensure seamless execution of all catering, banquet, and social events.
Actively strategize solutions to the inevitable challenges and glitches that arise while groups are on property to keep the Planning Committee and affected team members informed so prompt corrective action can be taken.
Contribute to the Annual Marketing Plan and Budget.
What You Bring
You have a professional career having over five years’ experience in the luxury hotel industry related to Catering with proven leadership of teams.
Professional attitude and sincere approach in interactions with the team, guests, and vendors via all communication platforms and face-to-face.
You create strong relationships and with ability and drive to maintain relationships with vendors, planners and within the Vail Valley Community.
Proven track record of success selling weddings, social events, and corporate catering events.
Your organizational and time management skills are impeccable, ensuring professionalism in preparing accurate written correspondence including letters, contracts and reports and the preparation of Banquet Event Orders, and resumes as needed.
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.
What We Offer
Salary range: $95k - $110k annually.
Catering Sales Incentive.
Winter Season Lifestyle Benefit.
Merchant Pass and Eco Passes Available.
401k participation with company matching program.
Competitive Benefits: Medical, Dental and Life Insurance.
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Free shift meal prepared by the culinary team.
Complimentary dry cleaning of uniforms.
Be yourself and become a member of a work family that cares about you and invests in your development.
Master your craft here and abroad!
Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
Schedule & Hours
This is a full-time position.
A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Customer Service
Industries
Travel Arrangements and Hospitality
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