Director of Analytics

POSITION SUMMARY

As the Director of Analytics for 10X Health, you will be the visionary leader driving our data strategy. You will leverage data to transform customer experiences, improve health outcomes, and drive our business growth. Your expertise will transform data into strategic insights, enabling us to deliver personalized wellness solutions and maintain a competitive edge in the market. In this high-impact role, you will collaborate with cross-functional teams to integrate data-driven decisions across all aspects of our operations, ensuring we continuously innovate and improve our services. Your leadership will be crucial in achieving our mission to promote holistic well-being and make a lasting difference in our customers' lives.

ABOUT 10X HEALTH SYSTEM

We’re on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body and finding the missing raw materials that can help you perform more optimally. 10X Health is about optimal wellness, restoration, cellular repair, and regeneration. Together we'll swim upstream to discover the root cause of your symptoms and restore your passion, purpose, and physiology. We create someone who’s truly healthy and happy by giving you the missing resources you need to accomplish all of your goals!

OBJECTIVES

• Align talent and resources to support organizational needs by leveraging data to achieve strategic objectives and improve business performance
• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, translating business goals into actionable solutions
• Manage stakeholder expectations, requirements gathering, testing, deployment, and user adoption
• Support customer engagement and satisfaction by maintaining effective communication and transparency of work and deliverables with core stakeholders
• Shape the customer experience through high-quality experimental design, hypothesis testing, and tailored recommendations based on demographic, behavioral, and psychographic data
• Build and develop reports, dashboards, and tools using SQL, SSRS, QlikView, and other relevant tools to rapidly deliver data-driven insights and recommendations
• Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product, marketing, and operational teams
• Partner cross-functionally at all levels of the organization and effectively communicate findings and insights to non-technical business partners
• Facilitate cross-team project collaboration between various business units including IT, Finance, Supply Chain, Clinical Operations, and Sales
• Work closely with product managers, growth leads, and marketing managers to build best-in-class customer experiences
• Design and execute processes and procedures to continuously improve data quality and integrity
• Proactively identify issues at every step and coordinate the implementation of required fixes
• Optimize resource allocation and reduce costs through efficient data management and analysis
• Mentor, manage, and ensure the continuous development of a team of analysts
• Lead, coach, and influence team members through on-the-job training, troubleshooting, and handling escalations
• Serve as a Subject Matter Expert (SME) on different projects for specific products, processes, or applications
• Performs other duties as assigned and modified at manager’s discretion

COMPETENCIES

• Familiarity with healthcare datasets, clinical data and concepts
• Expertise in analyzing large datasets to derive actionable insights
• Advanced knowledge of SQL, SSRS, QlikView, and other analytics and data visualization tools
• Ability to create interactive and user-friendly dashboards for various business needs
• Experience with building and implementing predictive models
• Experience with ETL (Extract, Transform, Load) processes and data integration
• Familiarity with big data technologies such as Hadoop, Spark, and related frameworks
• Understanding of machine learning algorithms and their applications in analytics
• Proficiency in programming languages such as Python, R, or similar for data analysis and modeling

EDUCATION AND EXPERIENCE

• Bachelor’s and/or in Data Science, Statistics, Business Analytics, Computer Science, or a related field.
• 8+ years of experience in analytics, with at least 3 years in a leadership role
• Experience in the wellness or functional health industry is a plus

PHYSICAL REQUIREMENTS

• Prolonged periods of time sitting at a desk or computer
• Travel up to 15% of the time

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@10xhealthsystem.com. Already a 10X Health candidate? Please connect directly with your recruiter to discuss this opportunity.