Director of Administration

Job Title: Senior Director of Administration

Location: Remote (west coast hours preferred)

About Us

We're a very quickly growing MSP fostering a culture of engineering excellence where design, collaboration, and effective solution delivery are at the forefront. We emphasize a problem-solving approach, where the thrill of dissecting issues and crafting effective solutions is a key cultural element. Security is a fundamental part of the culture, integrated from the beginning to the end of all processes, illustrating our commitment to delivering secure, reliable outcomes.

Job Description

We are seeking a seasoned professional to fill the role of Senior Director of Administration. This critical CFO-like position will oversee all back-office operations, playing a pivotal role in driving efficiency, implementing best practices, and ensuring the smooth functioning of administrative processes. Ideally, you’re coming from a similar role at a reseller, VAR, or MSP.

Key Responsibilities

• Oversee and manage all aspects of back-office operations including Quoting, Accounting (AR/AP), Invoicing, Payroll (ADP), HR (onboarding/compliance), and Bookkeeping.
• Own Distributor relationships (TD Synnex, Ingram Micro, etc.)
• Lead a small team responsible for executing administrative tasks efficiently and accurately.
• Develop and implement strategic initiatives to streamline processes, enhance productivity, and optimize resource utilization.
• Ensure compliance with relevant regulations and internal policies.
• Collaborate closely with other departments to support cross-functional initiatives and business objectives.
• Provide leadership and mentorship to team members, fostering a culture of continuous improvement and professional development.
• Conduct financial analysis and provide insights to support decision-making.
• Develop and monitor key financial metrics and KPIs.
• Assist in financial planning, budgeting, and forecasting processes.
• Manage relationships with external stakeholders such as banks, auditors, and financial institutions.
• Implement internal controls and ensure adherence to financial regulations and standards.
  
  

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field. MBA or advanced degree preferred.
• 7-12 years of experience in a senior-level administrative role, with demonstrated expertise in overseeing back-office functions.
• Experience in a reseller, VAR, or MSP environment preferred.
• Proven track record of implementing process improvements and best practices.
• Strong leadership skills with the ability to inspire and motivate a team.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
  
  

Additional Information

• This position reports directly to the CEO
• Competitive salary and benefits package offered.