Director, Global People Operations (Head of HR)

About Agora

Agora is the world’s leading video, voice and live interactive streaming platform, helping developers deliver rich in-app experiences – including embedded voice and video chat, real-time recording, interactive live streaming, and real-time messaging.

We power an average of over 60,000,000,000 minutes of human connection per month across the globe. Our mission is to make real-time engagement ubiquitous, allowing everyone to interact with anyone, anytime and anywhere.

We are customer-centric and results driven, and we foster an environment that values diversity, teamwork, mindful communication and excellence. With accelerating global growth, we are looking for exceptional people to enhance our team of world-class technology evangelists. This is a rare opportunity to join a fast-growing multinational company that both values teamwork and recognizes individual impact. Your voice and ideas are welcome here.

Position Overview

We are seeking a talented and experienced Global People Operations Director to lead our People & Places department across our globally distributed workforce. We currently have 150+ employees distributed across 5 entities (US, UK, Singapore, India and China), plus remote workers in 7 additional countries.

The ideal candidate will have a proven track record in developing and implementing people strategies that align with business objectives, driving organizational effectiveness, and cultivating a positive and engaging company culture. They will play a pivotal role in strengthening our organization to ensure efficiency and effectiveness in Go-To-Market initiatives.

Responsibilities

Develop and implement people and workplaces strategies and initiatives aligned with the overall business strategy

Oversee global people operations, including talent acquisition, employee engagement, learning & development, performance management, compensation and benefits, employee relations, workplaces and HR compliance

Serve as an HRBP and strategic talent advisor to the Senior Leadership Team

Provide leadership and guidance to the HR team, fostering a culture of collaboration, innovation, and continuous improvement

Ensure compliance with local, national, and international HR laws and regulations

Constantly iterate on people programs identifying areas where we can build and deliver new company-wide programs, and lead program design

Drive initiatives to enhance employee engagement, retention, and development

Manage global People Operations budgets and resources effectively

Qualifications

8+ years of progressive HR experience, with at least 3 years in a global people operations in a startup

Excellent communication, cross-cultural and interpersonal skills

Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred

Strong understanding of global HR practices, laws, and regulations

Previous experience partnering with revenue/sales leaders who have led globally distributed teams; driving 50M+ in ARR.

An entrepreneurial drive, ability to create order from chaos, and willingness to roll up sleeves to directly solve challenging problems.

Demonstrated experience developing and implementing HR strategies to support business goals

Proven ability to lead and develop HR teams across multiple locations; proven experience with remote collaboration across global time zones.

Highly productive and influential in fast-paced environments

Effective coaching and facilitation skills, adept at influencing colleagues across all organizational levels.

Ability to travel to Santa Clara, CA and/or China at least quarterly.

US Salary Details

Estimated base salary range for this role is 250K - 275K OTE.

Salary may vary based on factors such as experience, skills, qualifications, and location.

This role is eligible for RSU program. We also have a location-based compensation structure, there may be a different range for candidates in this and other locations.

Agora values its employees and provides a complete compensation package that includes benefits, equity and competitive base salaries.

Agora is an equal opportunity employer and makes hiring decisions solely on the basis of merit.