Assurer un leadership relatif aux fonctions de soutien TI et veiller à ce que les unités opérationnelles et les groupes de clientèle reçoivent des services efficaces en temps opportuns. Gérer les activités par l’entremise du personnel de direction principale et du personnel de direction, et mettre en œuvre les budgets et les plans stratégiques organisationnels et divisionnaires.
Job Description
WHAT IS THE OPPORTUNITY?
As a Head of Equity Derivative Production Services, you manage a team that supports the production environment and technology estate for the Equity Derivatives business. This role sits within QTS (Quantitative & Technology Services) Production & Risk Services and partners closely with the business, development groups, IT Risk and Technology Infrastructure to drive client outcomes.
WHAT WILL YOU DO?
Responsible for ensuring maximum system availability and rapid and precise remediation to issues for all technology within Equity Derivatives.
Proactive management and governance of our technology investment through a systematic metrics bases approach to drive improved scalability, performance, and efficiency.
Deliver best-in-class service by ensuring maximum stability of mission-critical production environments, driving efficiency through a bias towards automation and leveraging scale, and proactively move to mitigate risk.
Partner closely with development teams from early in the development lifecycle to ensure connectivity and shared objectives to build more resilient and supportable platforms.
Ensure seamless and continual 24x7 global support for a complex portfolio of applications, driving down the number of businesses impacting and resolution time for incidents.
Partner with senior business partners to understand evolving priorities and provide timely and accurate reports to key stakeholders on production performance of critical systems.
Ensures that well defined and executed production support procedures and policies are in place and fully aligned to enterprise standards about IT Risk, Change Management, Incident and Problem Management and strictly adhere to segregation of duties requirements.
Proactively identify and implement procedures to manage operational risk and control deficiencies, escalating any risks in a timely manner.
WHAT DO YOU NEED TO SUCCEED?
Must have:
10+ years of experience in a complex, global capital markets organizations.
Demonstrated leadership abilities.
Proven ability to lead and deliver results under pressure.
Excellent written and verbal communication skills.
Detailed and broad knowledge of the CM business particularly within Equity Derivates Sales & Trading.
Progressive experience leading large, global organization.
Demonstrated ability to work effectively in a complex, global organization and the ability to develop, maintain, and foster strong working relationships across the organization and contribute to in a positive fashion to the QTS, CM, and broader RBC culture.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.
Opportunities to do challenging work.
The good-faith expected salary range for the above position is $210,000-$275000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
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Job Skills
Business Oriented, Business Performance Management, Customer Service Administration, Information Technology Trends, IT Service Management (ITSM), IT Standards, IT Systems Management, Long Term Planning, Organizational Leadership, Resource Management
Additional Job Details
Address:
BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK
City:
New York
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
Capital Markets
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-06-28
Application Deadline:
2024-07-31
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking and Financial Services
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