Director, Employee Experience

About Restaurant Brands International

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Job Overview

The Director, Employee Experience is responsible for designing and delivering the most rewarding workplace experience for our employees, while working alongside the People Team to build, refine and implement the diversity, inclusion, and employee experience strategy across our brands TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®, globally. This includes partnering closely with cross-functional partners, as well as the Leadership team to identify priorities, further develop our people strategies, manage implementation of programs and policies, track progress, and advance a strong culture of inclusion and engagement that serves the best interests of our customers, employees, and shareholders.

Responsibilities

• Serve as a trusted advisor and subject matter expert on engagement strategies to enhance RBI’s overall employee experience
• Evaluate strategy and progress through a data driven approach; utilize data to help inform priorities and measure the effectiveness of programs and initiatives; conduct research and benchmarking analysis, including monitoring and reporting on Employee Experience, Diversity, and Inclusion topics, to identify best practices, and make recommendations for strategies and solutions that support engagement
• Effectively communicate and present Employee Experience strategy and initiatives to leadership and company
• Oversee the Facilities teams and workplace experience across RBI’s corporate offices in North America (Miami, Toronto, and Jacksonville)
• Own and manage budgets for Employee Experience and Diversity & Inclusion initiatives globally and North American corporate facilities
• Provide ongoing evaluation and consultation within the People team to ensure alignment of programs to our values and guide the evolution of an integrated framework and communications strategy to ensure employees and managers harness the full potential of RBI’s employee value proposition.
• Routinely solicit employee feedback to gage wellness of employees and inform action planning & decision making
  
  

Qualifications

• Bachelor’s degree in Business, HR or a related field- MBA preferred
• 7+ years of professional experience in HR with some of this including direct responsibility for employee experience and/or carrying the culture; driving positive change in a corporate environment and development of cross functional talent programs.
• Strong interpersonal skills, including verbal and written communications
• Strong analytical skills and data driven approach to problem solving
• Ability to handle sensitive and complex issues with discretion
• Ability to manage and execute large company wide initiatives/projects
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); ticket management experience is a plus
  
  

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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