Director, Corporate Communications

Why This Role Is Important To Us

Reporting to the VP of Communications, the Director, Corporate Communications supports the development of Commonwealth Care Alliance's (CCA) communications strategy for multiple stakeholders and organizational priorities. In addition, this role also has day-to-day responsibility for oversight of internal communications. The Director, Corporate Communications is charged with developing, implementing, and overseeing an employee communications program to support the company's vision, mission, and strategic plan. In addition, the Director, Corporate Communications will serve as a key communications resource for enterprise-wide initiatives, leading the development and execution of comprehensive communications plans that may touch a wide variety of stakeholders including employees, members, providers, the media and other external constituencies.



Supervision Exercised

• Yes
  
  
  
  

What You'll Be Doing

• Develop and implement an enterprise-wide internal communications strategy to enhance employee understanding and commitment to strategic objectives and help staff understand and engage in the mission and vision of CCA.
• Develop impactful internal communications and business unit-specific updates, including organizational announcements and strategic companywide initiatives.
• Oversee intranet strategy including understanding news value, overseeing editorial calendar and technical capabilities of the site as well as authoring content.
• Serves as a key liaison across departments, ensuring consistency and standards for communications reaching internal audiences.
• Create internal communications initiatives that inspire a highly engaged workforce.
• Manage and provide strategic guidance to internal communications team, ensuring that all internal communication is clear, consistent and aligned with the company's goals and values.
• Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
• Works directly with senior leadership and various departments, in concert with the VP, Communications, to develop communications plans for enterprise-wide projects/initiatives that may touch a wide variety of stakeholders, both internal and external.
  
  

This position is responsible for managing subordinates.



Working Conditions

• Standard office environment.
  
  
  
  

Required Education

What We're Looking For:

• Bachelor's Degree or equivalent experience
  
  
  
  

Desired Education

• Master's Degree
  
  
  
  

Required Experience

• 8-10 years strategic communications experience; five years management experience required or an equivalent combination of related training or experience related to the duties of the position.
  
  
  
  

Desired Experience

• Healthcare plan or provider experience desirable.
  
  
  
  

Required Knowledge, Skills & Abilities

• Proven track record of increasing responsibility in a communications department in a corporate or non-profit organization.
• High level of strategic knowledge, internal and external communications experience, energy, commitment and enthusiasm.
• Innovative thinker, with a track record for translating strategic thinking into action plans and output.
• Outstanding written and verbal communicator with stature and presence, to a degree that the incumbent could mentor others.
• Must be able to anticipate leadership needs and to change direction on short notice.
  
  
  
  

Required Language(s)

• English
  
  
  
  

Required Other

• Standard office equipment