The Dining Director manages the overall operation of the Dining Service Department. This position assists in maintaining a positive physical and social environment for the community.
QUALIFICATIONS REQUIRED:
High School Diploma or General Education Degree (GED) preferred.
Five (5) or more years Culinary Experience in the hospitality industry required.
Food handlers permit as required by state law and/or Company standards.
Active ServSafe Certification preferred.
Knowledge of food handling, preparation, cooking, and service required.
Obtain Food Handlers Permit (as required by state regulations) required.
Able to read and follow recipes and printed production guides, cleaning schedules, and logs required.
Experience and Knowledge of senior living, including assisted living, Memory care, and Enhanced Assisted Living preferred.
Knowledge of and/or ability to quickly master an understanding of related regulatory and compliance requirements required.
Must have compassion for and desire to work with the elderly required.
Experience in recruiting, training, and managing people is preferred.
Working knowledge of computers including Excel, Word, and MS Office preferred.
RESPONSIBILITIES:
Supervise, develop, and schedule all dinning staff according to PSL policies, procedures, and standards.
Assist in the development of the annual Dining operating budget.
Operate the Dining Department within budget and according to PSL policies, procedures, and standards.
Responsible for ordering and maintaining adequate Dining department supplies.
Responsible for ordering and maintaining adequate food levels according to PSL policies, procedures, and standards.
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Complete quality management reviews to ascertain if the department is meeting state regulations and PSL policies and follow up as needed.
Act as a liaison for all aspects related to Dining Services within the community.
Responsible for appropriate dining staffing levels needed to meet the needs of the facility and state guidelines, to include filling in for staff during unexpected shortages.
Communicate to residents, families, department heads, resident care department staff, and Executive Director as needed.
Work with the care department and others to promote and protect resident rights and the psychological well-being of each resident.
Support the move in process with a positive attitude and image of PSL.
Responsible for tracking attendance of all dining department staff and effectively carrying out disciplinary action where appropriate and per PSL policy.
Communicate and enforce policies and procedures and effectively recommend corrective and disciplinary action to enforce such policies.
Encourage resident participation in community and community activities.
Orient and assist each resident to adjust to life in the community.
Provide a high level of culinary customer service and promote a restaurant style dining atmosphere.
Plan Community and individual resident menus.
Ensures that meals are prepared according to menu and recipes followed.
Ensure food is prepared in a nutritional, appetizing fashion, and presented in an attractive manner.
Ensure that appropriate snacks are available to residents with special dietary needs.
Ensure all utensils, dishes and equipment and work areas are cleaned properly and in a timely manner.
Supervise and inspect food storage.
Ensure that appropriate snacks are available to residents with special dietary needs.
Ensure the transportation and storage of food and supplies are according to PSL policies, procedures, and standards.
Ensure that all food is stored properly and per PSL and other governing agencies guidelines.
Ensure that temperatures of food prior to service, refrigeration, and freezer are documented per PSL guidelines.
Always maintain and ensure the highest safety and sanitary conditions in the community’s dining areas.
Ensures sanitation of storerooms, refrigeration units, and kitchen areas are organized.
Plan and implement sanitation schedules for all dining staff.
Estimate daily or weekly needs of food and supplies for the community.
Utilizes safety precautions with equipment and sanitation procedures.
Regularly visits residents in the dining room to observe and evaluate meal service quality, diet appropriateness, quantity, temperature, and appearance.
Accept and respect resident input regarding meal preparation and presentation.
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Works creatively to make modifications where needed and within budgetary constraints.
Maintain kitchen equipment in a clean and sanitary manner.
Adhere to Quality assurance standards and other standard food safety practices.
Prepare and execute special events, banquets, and theme meals.
Report all incidents, accidents, unsafe, hazardous conditions, and equipment immediately and follow up as needed.
Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
Attend all required in-service trainings.
Acquire, and maintain, an understanding of, and comply with, all Peregrine safety practices, policies and procedures related to your job.
Participate and present in annual safety training and in services.
Monitor your staff’s compliance with safety policies and procedures, implement corrective actions when indicated.
Report any staff injury or accident in a timely fashion for your department.
Actively participate in employee injury/accident investigations in your department.
Rotate as a member of the Safety Committee.
Performs all other duties as needed or requested by supervisor.
LEADERSHIP:
Through example, inspires and motivates performance of subordinates and promotes honesty, trust, and respect.
Coach and evaluate staff performance as necessary to maintain high standards of quality care, financial accountability, and business growth.
Train all dining department staff in day-to-day kitchen operations
Evaluate the performance and effectively recommend changes to terms and conditions of employment for all dining department staff.
Interview and hire all community dining department staff.
Uses critical thinking and sound judgement on decisions that impacts residents, associates, and general operation of the community.
Support community staff in infection control procedures including the COVID-19 and blood borne pathogen exposure plan.
Ability to assess and understand customers’ expectations, needs and circumstances.
Ability to speak intelligently about Peregrine and of assisted living programs.
Assist the Executive Director with prompt follow-up and resolution of customer service complaints and inquiries.
Assist and participate in the community’s orientation program and ongoing Inservice program.
Participate in the developing, reviewing, and implementing of policies concerning dining and quality of life.
Assist the community with sales & marketing outreach activities including routine visits to physician’s, discharge planners and other referral sources.
Ability to speak intelligently about Peregrine and of assisted living programs.
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Maintain a high level of confidentiality regarding residents, staff, and the community.
Maintain flexible work schedule to be available to work evenings, nights, weekends, and holidays as needed.
Rotating a manager on duty schedule with other directors.
Availability by phone or page 24 hours a day, 7 days a week for emergencies.
Follow The Peregrine Way and Peregrine Senior Living policies and procedures.
PHYSICAL/SENSORY REQUIRMENTS:
Ability to exert 20-50 pounds of force occasionally and/or 10-25 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Additional physical demands include standing, walking, sitting, stooping, kneeling, crouching, crawling, bending, twisting and generally all movement associated with dining services and maintain a kitchen.
Must be in full compliance with all regulatory required vaccinations (including COVID-19, MMR, etc).
OSHA CLASSIFICATIONS:
Potential for exposure to bloodborne pathogen.
Seniority level
Associate
Employment type
Part-time
Job function
Other
Industries
Hospitals and Health Care
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