Step into the vibrant world of digital audio and be part of an innovative team shaping the future of podcasting, streaming, and live radio! We're looking for a detail-oriented Digital Audio Account Manager to join our passionate team. In this role, you'll play a pivotal role in managing digital audio campaigns, fostering relationships with advertisers and agencies, and ensuring top-notch customer service.
Responsibilities
Provide exceptional customer service to our valued digital audio advertising clients and agency partners.
Act as the primary point of contact for client relationships, ensuring smooth campaign management.
Collaborate closely with sales teams to ensure campaigns meet advertiser's objectives.
Handle insertion orders, manage campaign assets, and implement ad tags efficiently.
Monitor campaign progress and provide comprehensive reports to stakeholders, offering valuable insights and recommendations.
Support sales efforts and optimize campaigns for successful delivery.
Proactively troubleshoot technical issues, discrepancies, and campaign performance concerns.
Manage new orders and oversee project workflows in our billing system.
Requirements
Qualifications:
Minimum of 1 year experience in digital, radio, or mobile advertising operations.
Familiarity with advertising platforms and order management systems is preferred.
Strong attention to detail, with a proactive approach to problem-solving and follow-through.
Ability to multitask effectively, prioritize responsibilities, and manage time efficiently.
Excellent organizational skills and a collaborative mindset to thrive in a team-oriented environment.
Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
Exceptional written and verbal communication skills.
Perks And Benefits
Professional growth opportunities and career advancement.
Collaborative work environment that encourages innovation and creativity.
Comprehensive medical, dental, and vision insurance coverage.
401(k) retirement plan with company match.
Generous paid vacation, sick leave, and holiday time off.
Parental leave benefits, life insurance, disability insurance, and wellness programs.
Employee referral bonus program.
Join Us
Ready to embark on an exciting career in digital audio? Apply now and become part of our dynamic team! For more information, visit our careers page.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Human Resources Services
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