CommunicateHealth is a growing health communication firm with a passion for health literacy and human-centered design. Our mission is simple: to improve lives by designing health information that's easy to understand and use. By making health communications that are clear, accessible, and inclusive, we give people what they need to make informed decisions about their health — and ultimately help advance health equity. Together, our mission-driven team designs inspiring solutions that transform the way people think about health.
About You
You are a motivated professional passionate about creating easy-to-use health websites and digital products. You are ready to support the planning, development, implementation, maintenance, and evaluation of health communication products for consumer and professional audiences. You have a strong eye for detail, whether you're documenting product requirements, populating information in a content management system, or reviewing web analytics. You take pride in ensuring that products meet the needs of priority audiences and align with best practices and client goals. You enjoy working both independently and collaboratively, and you demonstrate strong organizational and collaboration skills.
What You'll Do
Work with technical leads, project managers and clients across the full product development lifecycle
Draft product plans, including technical requirements and evaluation metrics
Conduct environmental scans, inventories, audits, and assessments for digital products
Maintain content, including data and images, in a content management system (CMS) such as Drupal
Perform quality control (QC) testing on websites and digital products and presenting organized and actionable findings to your project team
Contribute to recommendations for product development and improvement based on UX and accessibility best practices that align with user needs and preferences
Format digital documents to ensure accessibility (508 compliance)
Follow governance plans to maintain content on digital products, and help maintain integrity and accuracy of product documentation
Monitor web analytics and make recommendations for product improvement
Support product testing, such as usability research studies, by working with research team on participant recruitment, data collection, and analysis
Stay up to date on industry best practices for digital products, and contribute to digital strategy recommendations based on best practices (e.g., inclusive design, use of AI)
Requirements
At least 2 years of relevant experience and a Bachelor's degree in Communication, Information Design, Computer Science, Business, Social Science, or a related field
Experience with content management systems (e.g., Drupal, WordPress)
Understanding of usability and accessibility principles
Excellent written and verbal communication skills
Benefits
We care
CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Excellent Benefits
Open paid time off policy
401K with 3% company match
Comprehensive health, dental, and vision insurance plans (CH pays 85% for individuals and 80% for families and couples)
Parking and commuter reimbursement (Rockville office)
Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parents
Life insurance base plan of $50,000
A healthy social and emotional work environment
Flexible schedules, including Summer Fridays
14 paid Holidays
Monthly all-staff Creative Time
Home office reimbursement
Standing desks
Co-working space reimbursement
Gym membership reimbursement (included with company-sponsored health insurance plan)
Personal and professional development and training
$1,500 of professional development funds annually
Tuition reimbursement
Student loan reimbursement
Company support for applying to and presenting at professional conferences
Individual coaching and mentoring
Company-wide and team-based trainings
Compensation range: $66,500 - $80,000
This position requires physical presence in the United States. Candidates must reside in the United States to be eligible
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations and Primary and Secondary Education
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