Zealogics Inc

Desktop Support /Technology Support Specialist

Zealogics Inc Manhattan, NY
Zealogics Inc

Desktop Support /Technology Support Specialist

Zealogics Inc Manhattan, NY
2 days ago 94 applicants

See who Zealogics Inc has hired for this role

This role will entail:

  • A knowledge transfer from the current Technology Leader for comprehension in maintaining necessary technological developments and driving service improvement.
  • Completing operations to be conducted including technological upgrades, backups, and replacements weekly in the Midtown Manhattan office location during evening/off hours
  • Collaborating cross-functionally to provide unified support: Users across the firm will require guidance on platform usage, training, and general technological problems that may arise
  • Defining processes and policies: Assisting with defining and responsible for documenting processes like document retention, server upgrades, internet usage, etc

Required Business Hardware Proficiencies

  • Windows Servers 2012 (to be upgraded)
  • TC500 Firewall
  • Hyper12 VCs

Required Platform/Software Proficiencies

  • Microsoft Office 365
  • Adobe
  • Zoom

Additional Required Proficiencies

  • Approval Process Design
  • Onboarding/Offboarding
  • Advanced Data Encryption
  • Cybersecurity Best Practices

We would strongly desire someone with Financial Services experience, ideally with proficiency in the following:

  • Quickbooks – for financials
  • Concur – for expenses, travel, and phone expenses
  • Capital IQ
  • Paychex

Availability Requirements

  • Physical availability to be in NYC Office location in the General Motors Building within 1-2 hours if a crisis arises (rarely) at any time of day
  • Availability to conduct physical server backups weekly

Rate range -$40-$45

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  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Internet Publishing

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