Desktop Support Specialist
Desktop Support Specialist
SMKSoft Inc
Washington DC-Baltimore Area
See who SMKSoft Inc has hired for this role
Job Overview :
• Interpersonal skills – advanced
• Quality customer service skills
• Professional presence and maturity
• Patience
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
Technical Knowledge/Skills:
• Troubleshooting Skills -
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10/11 Experience
Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, Teams
• HP, Canon, and Toshiba printer support
Nice to haves: A+ Certification, Windows 10 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM entry-level knowledge
-
Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
Banking
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